Product Description: This book is for those that would like to live in joy and peace, are facing a banana peel field (illness, loss of a loved one, money problems, or a failing relationship), are serious about changing their life, or need to figure out how to be positive instead of negative...read more

Product Description: In this definitive and popular guide, now in its fourth edition, industry expert Katharine Giovanni covers the basics of starting a new concierge, lifestyle management, errand service, or personal assistant company, from creating a business plan to handling the day-to-day logistics...read more

Product Description: Whether for a business owner or an employee, this guide will show how to offer concierge-level customer service that will provide an edge in today’s competitive business world. From interviews with top concierges to helping review nonverbal cues and body language, the information presented will help polish a professional image, refine communication skills, and teach the core beliefs and values that lead to extraordinary customer service...read more

Product Description: Answering some of the biggest questions about the logistics of running a concierge business, this guide provides all the tools necessary to create a successful concierge, lifestyle management, errand service, or personal assistant company...read more

Product Description: This extraordinary guide will provide you with all the tools that you need to become a successful concierge, personal assistant and/or errand service professional. It is the perfect book for beginners who have never owned their own business before...read more

Product Description: In this inspirational book, Katharine Giovanni tells her story about growing up in a troubled family and searching for meaning in life. During her journey, she discovered how she could receive spiritual direction with amazing results...read more