Product Description: A subway ride is much like an elevator ride. There are confined spaces, limited strangers, and boredom except for one's own thoughts. In this enclosed area, certain rules of behavior exist: mind your own business, do not look at each other for any long period of time, and do not cross into another's space...read more

A survivor's guide to the world of HMOs, medical bills, and health insurance walks readers through the complicated processes surrounding health care, arming patients with important knowledge about rights and procedures. Reprint.