Product Description: Typically, root cause analysis is taught by explaining a variety of tools that require users to gain considerable experience before being able to apply them correctly in the proper settings. What's Your Problem? Identifying and Solving the Five Types of Process Problems simplifies process problem solving and outlines specific techniques to help you identify the various types of process problems and solve them effectively and efficiently...read more

Product Description: Book by Castanda-Mendez, Kicab, Castaaneda-Mendez, Kicab

Product Description: Value-Based Cost Management for Healthcare gives healthcare professionals a framework for linking quality, costs, processes, and outcomes. The framework is based on identifying and measuring value. This framework is made actionable in a continuous improvement cycle system, which incorporates three proven, innovative financial tools - activity-based costing, value-added analysis, and cost-of-quality analysis...read more