Boost listening comprehension in your organization In just one day, you can improve employee listening skills with this unique, field-tested assessment program. Listen Up measures five types of listening comprehension commonly used in business: * 1. evaluating message content * 2. understanding meaning in conversation * 3. understanding and remembering lectures * 4. evaluating emotional meaning * 5. following instructions. Your participants will quickly discover the areas in which they need to improve. And you can help them conquer their weaknesses with the fun, enlightening activities in Listen Up: Learning Activities. The Trainer's Package includes a Facilitator's Guide that provides instructions for administering and scoring the test, a list of appropriate follow-up activities in Listen Up: Learning Activities, and more. You also get a video that demonstrates the effect of visual cues on listening comprehension and an initial supply of answer sheets. Competent listening skills help to: * Increase sales through a better understanding of customer needs * Foster enhanced problem solving * Save valuable time by eliminating the need to redo tasks * Strengthen team bonds . . . and much more! For maximum flexibility, Listen Up is available in a half-day or one-day program. * Measure skills in interpreting message content and emotional meaning * Test understanding of meaning in conversations and the ability to remember lecture information TIMING: 1/2-day or 1-day programs available AUDIENCE: All employees

This work introduces students to the communication process by stressing how to improve vital communication skills in the 1990s and beyond. It acquaints students with communication theory, listening, nonverbal, intrapersonal, interpersonal, group, organizational, public and mass communication. The authors describe the eight basis elements of the communication process: the source, receiver, message, channel, feedback, barriers, context or situation, and communication system. (view table of contents)

Filled with anecdotes, tips, and techniques, a handbook for effective communication focuses on developing long-neglected listening skills; discusses different listening styles; explores techniques for maintaining people's interest; shows how different age groups listen differently; and much more. Reprint. (view table of contents)

The new edition of a standard text (first, 1979) presenting techniques which can improve communication in small groups. Coverage includes an introduction to a systems approach; goals and roles; verbal and non-verbal communication; listening and feedback; problem-solving; leadership; conflict; and co (view table of contents)

Focuses on developing long-neglected listening skills, discusses different listening styles, explores techniques for maintaining people's interest, and explains how different age groups listen differently.

(view table of contents)

(view table of contents)

Product Description: This field-tested instrument effectively helps people understand how they listen and what type of information they prefer to listen to. Once they learn about their personal listening style, they can explore other styles and learn how to adapt their behaviors accordingly to maximize communication...read more (view table of contents, read Amazon.com's description)

Product Description: This field-tested instrument effectively helps people understand how they listen and what type of information they prefer to listen to. Once they learn about their personal listening style, they can explore other styles and learn how to adapt their behaviors accordingly to maximize communication...read more (view table of contents, read Amazon.com's description)

(view table of contents)

(view table of contents)

Product Description: Boost listening comprehension in your organization In just one day, you can improve employee listening skills with this unique, field-tested assessment program. Listen Up measures five types of listening comprehension commonly used in business: * 1...read more (view table of contents, read Amazon.com's description)

Product Description: Presents 12 steps with proven strategies and principles for engaging in executive coaching. Find out who needs executive coaching, how to start the process, ways to select a coach and coaching benchmarks. Executives will find practical suggestions leading to a path to peak performance...read more

Product Description: paperback