Amazon.com description: Product Description: In Being Present: A Nurse s Resource for End-of-Life Communication, authors Marjorie Schaffer and Linda Norlander offer strategies to help nurses talk with patients and families about their needs, hopes, and wishes as they face their own death or that of a loved one. The strategies are based on research by nurses in the United States and Norway. Each chapter presents a real-life account of nurses dealing with near-death patients and their families and includes the best communication techniques. Chapters also include topics for discussion and further reflection that are useful for group learning. In Being Present: A Nurse s Resource for End-of-Life Communication, you will learn how to Respond to patient and family wishes and hopes Cope with conflict Help the patient say goodbye at the end of life Incorporate cultural needs in end-of-life care