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By
Sally Bibb and
Jeremy Kourdi
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Jump down to see edition details for: Paperback
Bibliographic Detail
Publisher
Marshall Cavendish Books Ltd
Publication date
May 28, 2007
Pages
178
Binding
Paperback
Book category
Adult Non-Fiction
ISBN-13
9781904879213
ISBN-10
1904879217
Dimensions
0.75 by 6 by 9.25 in.
Weight
0.70 lbs.
Availability§
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Published in
Great Britain
Original list price
$17.95
§As reported by publisher
Summaries and Reviews
Amazon.com description: Product Description: Trust is the mandate for making so many important decisions in our lives - from our choice of partner to the brand of car we drive and the neighborhood we choose to live in. In business, trust is central to success: it leads to employee commitment and motivation; it allows people to take risks and so encourages innovation; and it increases customer loyalty. And yet, despite its value, companies are more likely to lose trust than gain it. Trust can be tough to define, complex to understand and hard to achieve, but the payoffs are exceptional. This critically acclaimed book clarifies the value of trust within a company and the costs incurred when trust is gone. The authors describe the anatomy of trust and explain (using fascinating examples) how trust is built within the company and how it's developed with customers. This is an important management book for an age when trust really does matter.
Editions
Paperback
The price comparison is for this edition
from Marshall Cavendish Books Ltd (May 28, 2007)
9781904879213 | details & prices | 178 pages | 6.00 × 9.25 × 0.75 in. | 0.70 lbs | List price $17.95
About: Trust is the mandate for making so many important decisions in our lives - from our choice of partner to the brand of car we drive and the neighborhood we choose to live in.
About: Trust is the mandate for making so many important decisions in our lives - from our choice of partner to the brand of car we drive and the neighborhood we choose to live in.
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