Amazon.com description: Product Description: WHY BUY NEW???THIS IS BOOK IS IN LIKE NEW CONDITION; MINIMAL SHELFWARE;TIGHT BINDING; CLEAN PAGES; CORNERS SHARP; MONEY BACK GUARANTEE IF NOT SATISFIED WITH THE CONDITION OF THIS ITEM; SHIPS Monday-Friday; (ALL ORDERS COME WITH FREE TRACKING NUMBER SO YOU MAY TRACK THE NUMBER TO SEE WHEN YOUR PACKAGE WILL ARRIVE) Note: We inspect many books and items each day and try to be very accurate with the description and condition of each item. With all DVD's, CD's, Books and Games, if they are used, we play them to make sure there are no issues; BUT, if by chance we do miss something while checking the items... BEFORE leaving any neutral or negative feedback on Amazon PLEASE email and I will resolve the issue to YOUR satisfaction whether it's a new item or a FULL refund of your order. Customer service at "Sister Books Northwest" is very important to me! Thank you for shopping with us...