Amazon.com description: Product Description: This is a collection of case studies, most of which initially appeared in the quarterly professional journal "The Health Care Supervisor". It is intended for use in the training and continuing education of supervisors, managers, and professionals working in health care or preparing for health care careers. Although it is a companion volume to "The Effective Health Care Supervisor", supplementing the cases and exercises provided in that publication, it also stands by itself as a guide for supervisory training programmes, and as a useful resource for a variety of other education activities.