Amazon.com description: Product Description: How can you obtain real productivity results from all this Web technology your company has just purchased? How can you master the confusing watershed of over-hyped concepts, killer-apps and born-again Pure-play consultants? This book is the outcome of many discussions with managers dealing with the rise of e-businessat firm and/or team level. Gurus and pundits claim that the Web and its applications are poised to trigger a profound workplace revolution. The book shows that the Webs real promise lies in a service productivity revolution. It is structured to help the reader in his or her understanding of this three-step transformation:business as usual, but faster: basic uses of e-technologies, such as e-mail, Websites, online research and how simple tools can be used effectively to obtain office productivity improvements;same business, new channels: draw the implications for your business of developments such as e-commerce, marketplaces, Internet marketing and intranets;the e-management revolution: welcome to the e-revolutionexplore how the Web inventors dreams lead to a constant flow of new Web based applications and how these might, as they get absorbed by the market, change the face of business as we know it.