search for books and compare prices
cover image
Telemanage Your Customers: A System for Telephone Account Management
Price
Store
Arrives
Preparing
Shipping
The price is the lowest for any condition, which may be new or used; other conditions may also be available. Rental copies must be returned at the end of the designated period, and may involve a deposit.
Jump down to see edition details for: Hardcover
Bibliographic Detail
Publisher Gower Pub Co
Publication date December 1, 1990
Binding Hardcover
Book category Adult Non-Fiction
ISBN-13 9780566029035
ISBN-10 0566029030
Dimensions 0.75 by 8.75 by 10.25 in.
Weight 1.70 lbs.
Published in Great Britain
Original list price $120.00
Summaries and Reviews
Amazon.com description: Product Description: In this book, Dr Stone and his colleagues show how the telephone, combined with modern information technology, can become a central component of the modern marketing mix. After explaining the telephone account management (TAM) concept the authors set out its benefits in terms of increased customer satisfaction and selling opportunities. They go on to describe how to plan, set up, staff and run a TAM operation, the text provides full details of the principles and techniques involved. It is illustrated throughout with real-life examples and case studies and includes an extensive set of ready-to-use formats.

Editions
Hardcover
Book cover for 9780566029035
 
The price comparison is for this edition
from Gower Pub Co (December 1, 1990)
9780566029035 | details & prices | 8.75 × 10.25 × 0.75 in. | 1.70 lbs | List price $120.00
About: In this book, Dr Stone and his colleagues show how the telephone, combined with modern information technology, can become a central component of the modern marketing mix.

Pricing is shown for items sent to or within the U.S., excluding shipping and tax. Please consult the store to determine exact fees. No warranties are made express or implied about the accuracy, timeliness, merit, or value of the information provided. Information subject to change without notice. isbn.nu is not a bookseller, just an information source.