Amazon.com description: Product Description: Brings together a range of expertise for taking advantage of the opportunities from growing end-user computing in the micro-mainframe environment. Presents the state of the art in end-user computing technology and reports on empirical studies of its diffusion and management. Offers strategies for controlling individual end-user computer systems. Proposes integrated computer/communications infrastructures as central business strategies that have an impact on the whole organization and its position in the market. An excellent reference work, textbook, or starting point for research in end-user computing and its management.