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Lean Six Sigma for Services: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
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Bibliographic Detail
Publisher
McGraw-Hill
Publication date
June 1, 2003
Pages
300
Binding
Hardcover
Book category
Adult Non-Fiction
ISBN-13
9780071418218
ISBN-10
0071418210
Dimensions
2 by 6.25 by 9.25 in.
Weight
1.55 lbs.
Original list price
$34.95
Summaries and Reviews
Summary
The author of Lean Six Sigma applies the revolutionary 'quality' improvement technique to the service sector, instructing readers in how to use Six Sigma to reduce service costs, improve service, and expand capacity.
Editions
Hardcover
The price comparison is for this edition
from McGraw-Hill (June 1, 2003)
9780071418218 | details & prices | 300 pages | 6.25 × 9.25 × 2.00 in. | 1.55 lbs | List price $34.95
About: The author of Lean Six Sigma applies the revolutionary 'quality' improvement technique to the service sector, instructing readers in how to use Six Sigma to reduce service costs, improve service, and expand capacity.
About: The author of Lean Six Sigma applies the revolutionary 'quality' improvement technique to the service sector, instructing readers in how to use Six Sigma to reduce service costs, improve service, and expand capacity.
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