ISBNs for customer loyalty

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customer loyalty matches 32 work(s)

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501 Ways to Roll Out the Red Carpet for Your Customers: Easy-to-implement Ideas to Inspire Loyalty, Get New Customers, and Make a Lasting Impression

By Donna Cutting

See complete details on each edition (2 editions listed)

Paperback:

9781632650238 | Career Pr Inc, December 21, 2015, cover price $16.99

9780538876698, titled "Marketing Research Essentials" | 2nd edition (South-Western Pub, September 1, 1997), cover price $82.95 | also contains Marketing Research Essentials

The Hook: How to Share Your Brand's Unique Story to Engage Customers, Boost Sales, and Achieve Heartfelt Success

Book by Guffey, Mary Ellen

By Harry Beckwith (foreword by)

See complete details on each edition (2 editions listed)

Paperback:

9781632650122 | Career Pr Inc, November 23, 2015, cover price $15.99

9780538878111, titled "Business English: Telecourse Guide" | 6 edition (South-Western Pub, August 1, 1998), cover price $31.95 | also contains Business English: Telecourse Guide | About this edition: Book by Guffey, Mary Ellen

Brand Psychology: Consumer Perceptions, Corporate Reputations

Product Description: Revealing the hidden processes behind why certain brands command our loyalty and trust, Brand Psychology looks at how to build up a positive brand image through Corporate Social Responsibility and ethical transparency.Reputation management authority Jonathan Gabay takes readers on a tour of the corporate, political and personal brands whose understanding of consumer psychology has either built or broken them...read more

By Jonathan Gabay

See complete details on each edition (1 edition listed)

Paperback:

9780749471736 | Kogan Page Ltd, March 28, 2015, cover price $39.95 | About this edition: Revealing the hidden processes behind why certain brands command our loyalty and trust, Brand Psychology looks at how to build up a positive brand image through Corporate Social Responsibility and ethical transparency.

Zombie Loyalists: Using Great Service to Create Rabid Fans

By Peter Shankman

See complete details on each edition (3 editions listed)

Hardcover:

9781137279668 | St Martins Pr, January 27, 2015, cover price $27.00

CD/Spoken Word:

9781633795334 | Mp3 una edition (Dreamscape Media Llc, January 27, 2015), cover price $29.99

9781633795297 | Unabridged edition (Dreamscape Media Llc, January 27, 2015), cover price $49.99

Zombie Loyalists: Using Great Service to Create Rabid Fans

By Jason Huggins (narrator)

See complete details on each edition (1 edition listed)

Paperback:

9780395738597, titled "Insight Guides Alaska" | 4th edition (Apa Productions, April 1, 1995), cover price $22.95 | also contains Insight Guides Alaska

Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

By Noah Fleming

See complete details on each edition (1 edition listed)

Hardcover:

9780814434437 | Amacom Books, January 7, 2015, cover price $26.00

Igniting Customer Connections: Fire Up Your Company's Growth by Multiplying Customer Experience & Engagement

Product Description: A new data-driven approach to building customer relationships that fuel sustainable business growth Igniting Customer Connections explores how organizations of all sizes can build powerful and profitable customer relationships in a today's increasingly complex, fast-paced, and fragmented marketplace...read more

By Andy Frawley

See complete details on each edition (1 edition listed)

Hardcover:

9781118916704 | John Wiley & Sons Inc, October 27, 2014, cover price $28.00 | About this edition: A new data-driven approach to building customer relationships that fuel sustainable business growth Igniting Customer Connections explores how organizations of all sizes can build powerful and profitable customer relationships in a today's increasingly complex, fast-paced, and fragmented marketplace.

Developing Churn Models Using Data Mining Techniques and Social Network Analysis

By Leo Mrsic

See complete details on each edition (1 edition listed)

Hardcover:

9781466662889 | Idea Group Reference, July 31, 2014, cover price $185.00

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

By Rick Delisi

See complete details on each edition (2 editions listed)

Hardcover:

9781591845812 | Portfolio, September 12, 2013, cover price $29.95

CD/Spoken Word:

9781469055589 | Unabridged edition (Gildan Audio, March 18, 2014), cover price $30.00

Loyalty Schemes in Retailing: A Comparison of Stand-alone and Multi-partner Programs

By Nicolas Hoffmann

See complete details on each edition (1 edition listed)

Paperback:

9783631638804 | Peter Lang Pub Inc, November 25, 2013, cover price $72.95

Convert Every Click: Make More Money Online With Holistic Conversion Rate Optimization

By Benji Rabhan

See complete details on each edition (1 edition listed)

Paperback:

9781118759677 | John Wiley & Sons Inc, September 23, 2013, cover price $15.00

Engaged!: Outbehave Your Competition to Create Customers for Life

Product Description: Customers love it when employees are ENGAGED to deliver an experience. However, it doesn't come easy for most companies. The level to which your workforce is ENGAGED also has a significant impact every day on employees' happiness and productivity, the customer experience, and your company's profitability...read more

By Gregg Lederman

See complete details on each edition (1 edition listed)

Paperback:

9780989322218 | Atlasbooks Dist Serv, August 27, 2013, cover price $12.95 | About this edition: Customers love it when employees are ENGAGED to deliver an experience.

The Gamification Revolution: How Leaders Leverage Game Mechanics to Crush the Competition

By Joselin Linder

See complete details on each edition (1 edition listed)

Hardcover:

9780071808316 | McGraw-Hill, March 26, 2013, cover price $27.00

The Commitment Engine: Making Work Worth It

By John Jantsch

See complete details on each edition (1 edition listed)

Hardcover:

9781591844877 | Portfolio, October 11, 2012, cover price $26.95

Complaint Management Excellence: Creating Customer Loyalty Through Service Recovery

Product Description: Across the global economy, customers' expectations are continually rising but many companies fail to deliver against those expectations. With the rise in social media, customers are becoming more vocal in expressing any dissatisfaction, which can both lose existing customers and alienate potential new ones...read more

By Sarah Cook

See complete details on each edition (1 edition listed)

Paperback:

9780749465308 | Kogan Page Ltd, June 28, 2012, cover price $44.95 | About this edition: Across the global economy, customers' expectations are continually rising but many companies fail to deliver against those expectations.

Brand Advocates: Turning Enthusiastic Customers into a Powerful Marketing Force

Product Description: Praise for Brand Advocates "Ignite your Advocates! Fuggetta shows you how." âSCOTT MONTY, Head of Social Media, Ford "Creating and amplifying authentic Advocates should be front and center on every marketer's agenda. This book is a blueprint for how to turn genuine Advocates into a powerful marketing force...read more

By Rob Fuggetta

See complete details on each edition (1 edition listed)

Hardcover:

9781118336038 | John Wiley & Sons Inc, July 31, 2012, cover price $24.95 | About this edition: Praise for Brand Advocates "Ignite your Advocates!

The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset

Product Description: Introducing return on relationship” with your most valued customersThe traditional model of growing your businessby relying on employees in sales, marketing, and product developmentis dying. Today’s most successful companies are taking a different approach: getting customers to market, sell, and create products for them...read more

By Bill Lee

See complete details on each edition (1 edition listed)

Hardcover:

9781422172315 | Harvard Business School Pr, June 5, 2012, cover price $27.00 | About this edition: Introducing return on relationship” with your most valued customersThe traditional model of growing your businessby relying on employees in sales, marketing, and product developmentis dying.

High-tech, High-touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

By Micah Solomon

See complete details on each edition (1 edition listed)

Hardcover:

9780814417904 | Amacom Books, May 23, 2012, cover price $23.00

The Loyalty Leap: Turning Customer Information into Customer Intimacy

By Bryan Pearson

See complete details on each edition (1 edition listed)

Hardcover:

9781591844914 | Portfolio, May 10, 2012, cover price $25.95

The Shopper Economy: The New Way to Achieve Marketplace Success by Turning Behavior into Currency

Product Description: GET READY FOR THE AGE OF SHOPPER MARKETING Consumers today are armed with a wealth of content--price comparisons, reviews, and even online inventory data--and this is good news for marketers, because these tools empower consumers, making them into shoppers who are more willing than ever to interact with your brand ...read more

By Liz Crawford

See complete details on each edition (1 edition listed)

Hardcover:

9780071787178 | McGraw-Hill, March 20, 2012, cover price $32.00 | About this edition: GET READY FOR THE AGE OF SHOPPER MARKETING Consumers today are armed with a wealth of content--price comparisons, reviews, and even online inventory data--and this is good news for marketers, because these tools empower consumers, making them into shoppers who are more willing than ever to interact with your brand .

Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty

By Laurence Vincent

See complete details on each edition (1 edition listed)

Hardcover:

9780814416761 | Amacom Books, March 28, 2012, cover price $25.00

The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-driven World

By Rob Markey

See complete details on each edition (2 editions listed)

Hardcover:

9781422173350 | Rev exp edition (Harvard Business School Pr, September 20, 2011), cover price $30.00

CD/Spoken Word:

9781596597624 | Unabridged edition (Gildan Audio, January 10, 2012), cover price $29.98

The Customer Advocate and the Customer Saboteur: Linking Social Word-of-Mouth, Brand Impression, and Stakeholder Behavior

By Michael W. Lowenstein

See complete details on each edition (1 edition listed)

Hardcover:

9780873898119 | Asq Pr, July 18, 2011, cover price $76.00

Wired and Dangerous: How Your Customers Have Changed and What to Do About It

Product Description: Customers today are picky, fickle, vocal, and âall about meâ vain. With the reach and influence of the Internet, they are also powerful. If they receive poor or impersonal service, they talk backâwith a single snarky video or damning review gone viral, they can bring down a company...read more

By John R. Patterson

See complete details on each edition (1 edition listed)

Paperback:

9781605099750 | Berrett-Koehler Pub, June 6, 2011, cover price $19.95 | About this edition: Customers today are picky, fickle, vocal, and âall about meâ vain.

Harvard Business Review on Increasing Customer Loyalty

Product Description: How do you keep your customers coming back-and get them to bring others?If you need the best practices and ideas for making yourcustomers loyal and profitable--but don't have time to findthem--this book is for you. Here are nine inspiring and usefulperspectives, all in one place...read more

By Harvard Business Review (corporate author)

See complete details on each edition (1 edition listed)

Paperback:

9781422162521 | Harvard Business School Pr, April 12, 2011, cover price $22.00 | About this edition: How do you keep your customers coming back-and get them to bring others?

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