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Service Operations Management: The Total Experience
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Hardcover
from Edward Elgar Pub (November 12, 2012)
9781781007860 | details & prices | 557 pages | 6.75 × 9.50 × 1.25 in. | 2.45 lbs | List price $206.00
About: This comprehensive textbook will become required reading for postgraduate students seeking to understand the principles of service operations management and for undergraduate students specializing in hospitality, tourism or the public sector.
About: This comprehensive textbook will become required reading for postgraduate students seeking to understand the principles of service operations management and for undergraduate students specializing in hospitality, tourism or the public sector.
Paperback
from Edward Elgar Pub (November 12, 2012)
9781781006221 | details & prices | 557 pages | 6.50 × 9.25 × 1.25 in. | 2.20 lbs | List price $69.95
About: Comprehensive, accessible text for postgraduate and MBA students of service operations and undergraduates specializing in hospitality, tourism and the public sector.
About: Comprehensive, accessible text for postgraduate and MBA students of service operations and undergraduates specializing in hospitality, tourism and the public sector.