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Satisfaction Guaranteed: 236 Ideas to Make Your Customers Feel Like a Million Dollars
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Hardcover
from Rutledge Hill Pr (March 1, 1994)
9781558532861 | details & prices | 5.25 × 7.50 × 1.00 in. | 0.55 lbs | List price $12.95
About: "Excellence in customer service results in long-term success," says Byrd Baggett.
About: "Excellence in customer service results in long-term success," says Byrd Baggett.
Paperback
from Rutledge Hill Pr (April 1, 2001)
9781558532144 | details & prices | 5.25 × 7.25 × 0.50 in. | 1.00 lbs | List price $5.99