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High-tech, High-touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
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Hardcover
Book cover for 9780814417904
 
from Amacom Books (May 23, 2012)
9780814417904 | details & prices | 194 pages | 6.50 × 9.25 × 1.00 in. | 0.98 lbs | List price $23.00