List of figures

List of tables

List of contributors

Preface

Introduction

Rod Coombs

Ken Green

Albert Richards

Vivien Walsh

Many visible hands

Arie Rip

Aard J. Groen

Great expectations: the construction of markets, products and user needs during the early development of gene therapy in the USA

Paul Martin

Reconceptualizing the user(s) of - and in - technological innovation: the case of vaccines in the United States

Dale A. Rose

Inducement and blocking mechanisms in the development of a new industry: the case of renewable energy technology in Sweden

Anna Johnson

Staffan Jacobsson

Shaping the selection environment: `chlorine in the dock'

Andrew McMeekin

When markets meet socio-politics: the introduction of chlorine-free bleaching in the Swedish pulp and paper industry

Adrian Smith

Alain Rajotte

Internet market applications in ship-broking: a framework and research findings

Nikolaos Pisanias

Internet entrepreneurship: why Linux might beat Microsoft

Maureen McKelvey

Design in the IT industry: the role of users

Leslie Haddon

Gerd Paul

How innovative are users? A critique of learning-by-doing and -using

Remco Hoogma

Johan Schot

Taste as a form of adjustment between food and consumers

Cecile Meadel

Vololona Rabeharisoa

Services and innovation: demand-led changes in business organizations

Marcela Miozzo

The missing link: innovation and the needs of less-developed country users

Andrew Tylecote

Claudia Galvao

Index