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Tables of Contents for Harvard Business Review
Chapter/Section Title
Page #
Page Count
Driving Change: An Interview with Ford Motor Company's Jacques Nasser
1
32
Suzy Wetlaufer
Organizing for Empowerment: An Interview with AES's Roger Sant and Dennis Bakke
33
36
Suzy Wetlaufer
Unleashing the Power of Learning: An Interview with British Petroleum's John Browne
69
40
Steven E. Prokesch
The Power of Virtual Integration: An Interview with Dell Computer's Michael Dell
109
30
Joan Magretta
Competing on Customer Service:An Interview with British Airways' Sir Colin Marshall
139
30
Steven E. Prokesch
Surviving Success: An Interview with the Nature Conservancy's John Sawhill
169
24
Alice Howard
Joan Magretta
Governing the Family-Owned Enterprise: An Interview with Finland's Krister Ahlstrom
193
26
Joan Magretta
Common Sense and Conflict: An Interview with Disne Michael Eisner
219
28
Suzy Wetlaufer
About the Contributors
247
2
Index
249