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Tables of Contents for Managing Information for the Competitive Edge
Chapter/Section Title
Page #
Page Count
Preface
vii
Acknowledgements
xiii
Part I Information Models of Organizations
1
64
Introduction
3
4
Towards an Information Model of Organizations
7
34
Chun Wei Choo
The Convergence of Management Attention Upon Information: Lessons for Librarianship.
41
24
Marianne Broadbent
Michael Koenig
Additional Readings
61
4
Part II Understanding the Information Requirements of Organizations
65
100
Introduction
67
4
How Information Gives You Competitive Advantage
71
22
Michael E. Porter
Victor E. Millar
Information Use Environments
93
44
Robert S. Taylor
Toward a User-Centered Information Service
137
28
Ruth C. T. Morris
Additional Readings
163
2
Part III Information Behavior of Managers
165
110
Introduction
167
4
Information Richness: A New Approach to Managerial Behavior and Organization Design
171
46
Richard L. Daft
Robert H. Lengel
The Information Environment of Managers
217
36
Jeffrey Katzer
Patricia T. Fletcher
How Senior Managers Acquire and Use Information In Environmental Scanning
253
22
Ethel Auster
Chun Wei Choo
Additional Readings
271
4
Part IV Strategies for Managing Information
275
96
Introduction
277
4
Intelligence Management Systems for Intelligent Corporations
281
18
Blaise Cronin
Information Audits, Communication Audits and Information Mapping: A Review and Survey
299
26
David Ellis
R. Barker
Susan Potter
Cheryl Pridgeon
The Shared Information Network
325
22
Ruth Stanat
Information Politics
347
24
Thomas H. Davenport
Robert G. Ecccles
Laurence Prusak
Additional Readings
369
2
Part V Assessing the Value of Information
371
68
Introduction
373
4
The Importance of Information Services for Productivity: ``Under-recognized'' and Under-invested
377
16
Michael Koenig
Demonstrating Information Service Value to Your Organization
393
26
Marianne Broadbent
The Value of Information Centers
419
20
Jose-Marie Griffiths
Donald W. King
Additional Readings
435
4
Part VI Information without Boundaries
439
84
Introduction
441
4
``Blow up the corporate Library''
445
12
Thomas H. Davenport
Laurence Prusak
Creating and Sustaining Competitiveness: Information Management Strategies of Nippon Steel Corporation
457
24
B. Bowonder
T. Miyake
Competitor Intelligence in the Pharmaceutical Industry: The Role of the Information Professional
481
22
Bijel H. Desai
David Bawden
Information Management --- The Convergence of Professions
503
20
James E. Herring
Additional Readings
521
2
Contributors
523
2
Author Index
525
16
Subject Index
541