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Tables of Contents for More Secrets of Consulting
The Law of Strawberry Jam
1
10
Satir's Self-Esteem Tool Kit
5
5
Redding's Reading Rule
11
1
Freeble's Feeling Filter
14
1
Is it Wisdom or is it Memory?
14
1
Limit Your Rationality16
1
Beware of Rationalizations16
1
Eschew False Reasoning17
1
Know Your Limits18
1
Check Your Wisdom Box Periodically
19
2
Should28
1
Just29
1
Soon30
1
Very30
1
How to Use Your Courage Stick
35
7
The Fraidycat Formula37
1
Discussing the Indiscussible38
1
Not Giving Answers People Want to Hear39
1
Not Always Going by the Book40
1
Dealing with Impossible Demands41
1
The Courage to Examine Yourself
42
1
What Does Anyone Want?
44
6
What the Wishing Wand Can Do for You49
1
The Dismal Theorems of Contract Negotiation
50
2
How Long Should My Contract Be?
53
3
The Detective Hat (and The Magnifying Glass)
56
17
The Railroad Paradox59
1
The Railroad Counter-Paradox60
1
The Housewife Assumption60
1
Selection Biases in Observation
61
4
Triangulation Bias62
1
The Law of the Hammer63
1
Fantasy Bias64
1
Crisis Bias64
1
Building Your Detective Network
65
1
Getting Some Good Out of Bad Interviewing
65
8
The Detective's First Rule66
1
The Detective's Second Rule66
1
The Nedlog Rule67
1
The Detective's Third Rule68
1
The Detective's Fourth Rule69
1
The Calming Effect of Wearing a Hat70
1
The Detective's Fifth Rule71
2
Gordon's Law of First Consulting
78
1
Saying Simple Yea and Nay
79
1
Yes, No, and Survival Rules
80
6
Transforming a Yes Rule81
1
Transforming a No Rule82
1
The Stuck Medallion---Rule Conflicts83
3
Heart Boomerangs87
2
Mindless Conformity91
1
Mercy Consulting92
2
Magnificent Commitment
94
1
Sweeny's Teeny Weeny Signature Statute99
1
The Helpful Model and Carl's Constructive Corollary100
1
Kenny's Law of Auto Repair101
2
Satir's Three Universal Questions
103
2
How Do I Happen to Be Here? (Past)104
1
How Do I Feel About Being Here? (Present)104
1
What Would I Like to Have Happen? (Future)105
1
Using the Big Picture of Yourself
105
2
Which Other Person's Big Picture?
108
1
Looking at Satir's Questions Through the Telescope
108
4
How Do They Happen to Be Here? (Past)109
1
How Do They Feel About Being Here? (Present)109
1
What Would They Like to Have Happen? (Future)110
2
The Telescope Focusing List113
3
Isabelle's Initial Indication
117
1
The Law of Unavoidably Messy Peculiarity
118
9
The First Law of Good Consulting119
2
Don's Deviance Derivation121
2
Separation (or Not) of Variables123
2
The Background Blindfold125
1
The Foreground Fantasy126
1
The Five-Minute Rule126
1
Satir's Three Universal Questions
127
3
How Did They Get Here? (Past)127
1
How Do They Feel About Being Here? (Present)128
1
What Would They Like to Have Happen? (Future)129
1
The Crooked Channel Cleanser
132
2
Life Balance and Congruence
135
7
Not a Place, but a Process135
1
Perfect Poise Paradox136
1
Internal Messages137
1
The Parliament of Fears138
2
The Body-Brain Behest140
1
Parson's Peculiarity Principle140
2
Making Contact with the Other Person143
1
Waiting for the Other Person to Respond144
1
What Congruence Means to a Consultant145
1
Challenges to Congruence
146
4
Win, Lose, or Learn146
1
The Qualified-but-Quiet Quandary147
1
Starr's Surrogate Syndrome148
1
Knaomi's Knowledge Knockout149
1
The Egg, The Carabiner, and The Feather
150
11
Creativity and Freedom from Fear153
1
The Magic Double Bind154
1
Breaking the Bind155
1
The Effective Use of Failure156
1
Felicity's Feather Philosophy158
3
Components of an Effective Hourglass
163
9
Jerry's Iron Rule of Project Life166
2
Quick and Neat168
1
Conscious Experience169
1
Starting Right169
2
Stopping Right171
1
The Dreaded ``Shoulds''175
1
Competence Can Lead to Burnout176
2
Getting the Most Out of Chaos180
3
Listing of Laws, Rules, and Principles
185
10
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