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Tables of Contents for Small Libraries
Chapter/Section Title
Page #
Page Count
Preface
vii
Creating a Political Base
1
16
Trustees
2
3
You Gotta Have Friends
5
3
Starting a New Friends Group
5
1
Making an Existing Friends Group More Effective
6
2
Making the Most of Your Friends
8
1
Establishing Clout with the Town Government
8
1
Financial Support
9
3
The Lofty Argument
9
1
The Argument for Immediate Need
10
2
On-going Support Strategies
12
2
The Press Release
12
2
Local Radio and Television
14
1
Coopting Community Support
14
3
Bibliography
15
2
Personnel-The Library's Most Valuable Asset
17
21
Hiring
18
4
Recruitment
18
1
The Selection
19
2
Support and Encouragement
21
1
The Job Description
21
1
Personnel Policies
22
1
Continuing Education
23
1
Staff Evaluation
24
2
The Problem Employee
26
4
Volunteers
30
8
Volunteer Recruitment
32
1
The Right Volunteer for the Right Job
32
4
Expressing Your Gratitude
36
1
Bibliography
36
2
The Library's Collection
38
23
Selection Policies
38
2
What You Won't Collect
39
1
What You Will Collect
39
1
Audiovisual Materials
40
1
Collection Development and Your Community
41
2
Collecting for the Frequent User
41
1
Collecting for the Infrequent or Potential User
42
1
Protecting Intellectual Freedom
43
4
Protecting Children's Freedom
44
1
Audiovisual Materials
45
1
Protecting Yourself with a Written Selection Policy
46
1
Censorship and Publicity
46
1
Gifts
47
2
Selling Gift Books
48
1
Encouraging Gifts
48
1
Stretching the Materials Budget
49
2
Borrowing from Patrons
49
1
Being a Smart Consumer
50
1
Sharing
50
1
Weeding the Collection
51
3
Maintaining Credibility
51
1
Looking Good
52
1
The Classics
53
1
Improving Access and Circulation
53
1
Beyond the Library Walls
54
1
Interlibrary Loan
54
1
Examining the Costs
54
1
Negotiating the Request
55
1
Making the Most of the System
55
1
Automated Information Retrieval
55
2
On-line Database Searching
56
1
Assessing the Costs
56
1
Managing the Costs
57
1
CD-ROM
57
1
Cost versus Benefit
58
1
Automation and Intellectual Freedom
58
3
Bibliography
59
2
The Library Building
61
26
The Exterior
62
1
Your First Impression
62
1
Maintenance
62
1
The Grounds
62
1
Access for the Disabled
63
1
The Interior
63
3
Welcome
64
1
Signs
64
1
Color and Light
65
1
Keeping It Clean
65
1
Comfort
66
1
Art Work at the Library
66
2
Displays
67
1
Moving Walls, Raising Ceilings
68
2
Spatial Relationships
68
1
Barriers to Use
69
1
Types of Spaces
70
1
Meeting Room
70
1
Work Room
71
1
Time to Build
72
6
How Can You Tell?
73
1
The Work Begins
73
1
The First Decision
74
1
The Building Program
75
3
Funding or Architect- Which First?
78
4
Funding
79
1
Fundraising
79
1
Going for Tax Support
80
1
Selecting an Architect
81
1
More Planning Still
82
2
The Contractor
83
1
Construction
83
1
Celebrate
84
3
Bibliography
85
2
Service
87
52
Why Are We Here Anyway?
87
1
Planning
88
4
User Groups
88
1
The Collection
89
1
Hours of Operation
90
1
Surveys
90
1
Staff and Schedule
91
1
The Budget
92
1
Evaluation and Recommendations
92
7
Setting Goals
94
1
Setting Objectives
94
2
For Example, Goal Number One
96
2
Criteria for Evaluation
98
1
Meeting Demand
99
2
Quality of Service: The Intangibles
101
2
Attitudes
101
1
Behavior
102
1
Reference Service
103
2
Getting the Most from the Reference Collection
104
1
Children's Services
105
2
Evaluating Children's Services
106
1
Programs
107
2
Children's Programs
109
1
Free versus Fee
109
2
Outreach
111
10
The Physically Isolated
112
1
Knowing When to Quit
113
1
The Socially Isolated
113
1
Libraries and Adult Literacy
114
1
Children
115
1
Groups and Organizations
116
1
Schools
116
1
The Town Leaders
117
1
Bibliography
117
4
Appendices
A. Friends of the Library ``Statement of Purpose'' (Sample)
121
1
B. Job Description Worksheet
122
2
C. Personnel Policy Worksheet
124
2
D. Volunteer Application Form
126
2
E. Library Bill of Rights
128
1
F. Library Code of Ethics
129
1
G. Free Access to Libraries for Minors
130
2
H. Patron Request Form for Reconsideration of a Work
132
2
I. Discount Book Dealers
134
1
J. Meeting Room Policy (Sample)
135
2
K. Facility Checklist (Sample)
137
2
Index
139