search for books and compare prices
Tables of Contents for Intercultural Encounters
Chapter/Section Title
Page #
Page Count
Preface
vii
Part One: Communicating Across Cultures
1
56
Diversity-The American Norm
3
16
Origins of Intercultural Contact
5
1
Reasons for Intercultural Growth
6
4
Verbal Abuse, Hate Speech, and Violence
10
1
Benefits and Harms
11
1
Educational Enculturation
12
1
Communicating Competently
13
1
Why Study Intercultural Communication?
13
1
What We Should Learn-And Why
14
2
Chapter Review
16
3
Culture Is Communication Is Culture
19
20
Human Communication
21
6
Culture: The Heart of Diversity
27
1
Culture Defined
28
6
Cultural Contrasts
34
1
Cultural Universals
34
3
Chapter Review
37
2
Communicating Interculturally
39
18
Cultures Within Cultures
39
1
USA Macroculture
40
1
American Microcultures
40
7
Membership in More Than One Microculture
47
1
Multiculturalism
48
1
Interacting Across Cultures
49
1
A Model of Intercultural Communication
49
1
The Impact of Culture
49
2
Assumptions about Intercultural Communication
51
3
Related Concepts
54
1
Chapter Review
55
2
Part Two: Components of the Intercultural Communication Process
57
100
Perceptual Influences on Intercultural Communication
59
14
Perception Defined
60
1
The Perception Process
60
4
Perceptual Differences
64
1
Motivators
65
5
Chapter Review
70
3
The Influence of Culture on Behavioral Predispositions
73
24
Values: Cultural Guides
73
2
Cultural Value Orientations
75
13
Beliefs
88
3
Attitudes
91
3
Chapter Review
94
3
Cultural Antipathy
97
18
Ethocentrism
97
2
Stereotyping
99
5
Prejudice
104
8
Chapter Review
112
3
Cultural Foundations: Social Institutions
115
20
The Family
115
3
Education
118
4
Religion
122
5
Political Institutions
127
2
Economic Systems
129
2
Chapter Review
131
4
Cultural Diversity in Interpersonal Relationships
135
22
The Concept of Relationship
136
1
Reducing Uncertainty
136
3
Factors Affecting Relationships
139
16
Chapter Review
155
2
Part Three: Transmitting Intercultural Messages
157
46
Language and Its Cultural Implications
159
24
The Nature of Language
160
3
Language Across Cultures
163
4
Types of Languages
167
1
Language Variations in the United States
168
10
Non-English Speakers
178
1
Chapter Review
179
4
Communicating Nonverbally Interculturally
183
20
The Nature of Nonverbal Communication
184
3
Body Movement
187
3
Physical Appearance and Clothing
190
3
Physical Touch
193
3
Paralanguage
196
1
Space
197
1
Time
198
2
Monitoring Nonverbal Behavior
200
1
Chapter Review
201
2
Part Four: Achieving Competence in Intercultural Communication
203
40
Adapting to Diversity
205
20
Culture Shock
206
11
Acculturation
217
2
Adapting on a Short-Term Basis
219
1
Assimilation and Pluralism
220
2
Chapter Review
222
3
Coping with Cultural Diversity
225
18
Communication Competence
225
1
Criteria of Intercultural Competence
226
1
Achieving Competence
227
9
Competence Training for Work Abroad
236
3
Morals in Intercultural Encounters
239
2
Chapter Review
241
2
Answer Key
243
2
Notes
245
10
Websites
255
2
Index
257