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Tables of Contents for Mission Critical
Chapter/Section Title
Page #
Page Count
Preface
vii
Acknowledgments
ix
What Are Enterprise Systems and Why Do They Matter?
1
28
The Promise and Perils of Enterprise Systems
29
26
Should My Company Implement an Enterprise System?
55
50
Linking Enterprise Systems to Strategy and Organization
105
30
Linking Enterprise Systems to Business Processes and Information
135
34
Achieving Value during Enterprise System Implementation
169
34
Transforming the Practice of Management with Enterprise Systems
203
34
Using Enterprise Systems to Manage the Supply Chain
237
28
The Future of ES-Enabled Organizations
265
34
Appendix A Technical Overview of Enterprise Systems
299
14
Notes
313
8
Index
321
14
About the Author
335