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Tables of Contents for Understanding Hospitality Law
Chapter/Section Title
Page #
Page Count
Preface
xvii
About the Authors
xix
Part I: Some Basic Legal Principles Governing Hospitality Operations
1
34
The Common Law Basis for Laws Governing the Hotelkeeper
3
10
Common Law
3
2
State Court Decisions
5
1
Federal Court Decisions
5
1
Defining Hotels, Motels, and Inns
6
2
Important Points for Management
8
1
References
9
1
Key Terms
9
1
Review Questions
10
1
Internet Sites
10
3
The Hotelkeeper and the Law of Contracts
13
8
Introduction
13
1
Definition of a Contract
13
2
Express and Implied Contracts
15
1
Bilateral and Unilateral Contracts
15
1
Void and Voidable Contracts
15
1
Unenforceable Contracts
16
1
Statutes of Limitation
16
1
Important Points for Management
16
1
References
17
1
Key Terms
17
1
Review Questions
17
1
Internet Sites
18
3
The Hotelkeeper and the Laws of Torts and Negligence
21
14
Definition of a Tort
21
1
Contributory Negligence Rule
22
1
More Than Half of States Have Changed from Rule of Contributory Negligence to Rule of Comparative Negligence
23
2
Important Points for Management
25
1
References
25
1
Key Terms
26
1
Review Questions
26
1
Internet Sites
27
1
Illustrative Case
27
8
Part II: The Hotel-Guest Relationship
35
64
The Hotel's Duty to Receive Guests and Its Right to Refuse Guests
37
18
Duty to Receive Guests
37
3
Right to Refuse Persons
40
1
Important Points for Management
41
1
References
42
1
Key Terms
42
1
Review Questions
43
1
Internet Sites
43
1
Illustrative Case
44
11
Guest Reservations
55
14
Form and Effect of Agreement
55
1
Guest Lawsuits for Damages
55
1
Laws on Overbooking
56
1
Important Points for Management
57
1
References
57
1
Key Terms
57
1
Review Questions
58
1
Illustrative Cases
58
11
Convention and Group Contracts with the Hotel
69
14
Convention Contract Format
69
4
A Word About Insurance
73
3
Important Points for Management
76
1
References
76
1
Key Terms
77
1
Review Questions
77
1
Internet Sites
77
1
Illustrative Case
78
5
The Guest's Right to Privacy
83
8
Important Points for Management
85
1
References
85
1
Key Terms
86
1
Review Questions
86
1
Internet Sites
86
1
Illustrative Case
86
5
The Hotel's Right to Evict a Guest, Tenant, Restaurant Patron, or Others
91
8
Distinction Between Guest and Tenant
91
1
When and How a Hotel Can Evict a Guest
92
1
Eviction of Persons Other Than Guests
93
1
New State Laws on Eviction
94
1
Important Points for Management
95
1
References
95
1
Key Terms
95
1
Review Questions
95
1
Illustrative Case
96
3
Part III: The Hotel's Duties to the Guest and Others
99
112
Americans with Disabilities Act---Public Accommodations
101
10
Title III---Public Accommodations
101
6
Important Points for Management
107
1
References
108
1
Key Terms
108
1
Review Questions
109
1
Internet Sites
109
2
The Hotel's Duty to Protect Guests
111
50
Reasonable Care Rule
111
6
Acts of Hotel Employees
117
2
Acts of Other Guests and Patrons
119
2
Assault by Third Parties in Restrooms
121
1
Assault by Third Parties in Hotel Parking Lots
121
1
Acts by Third Parties at Hotel Entrances
122
1
Educating the Public in Travelers' a Safety
122
1
Important Points for Management
122
2
References
124
2
Key Terms
126
1
Review Questions
126
1
Internet Sites
126
1
Illustrative Cases
127
34
The Hotel's Liability Regarding Guests' Property
161
20
State Statutes Limiting Liability
161
7
Unclaimed Property
168
1
Liability for Handling Mail for Hotel Guests
168
1
Liability for Automobiles of Guests and Others
169
2
Important Points for Management
171
1
References
172
1
Key Terms
173
1
Review Questions
173
1
Internet Sites
174
1
Illustrative Cases
174
7
The Hotel's Liability for Loss of Property of Non-Guests
181
10
General Nature of Liability
181
1
Bailments for Non-Guests
181
1
Hotel Liability for Restaurant Patrons' Property
182
1
Hotel Defenses to Liability Claims
182
1
Important Points for Management
183
1
References
183
1
Key Terms
184
1
Review Questions
184
1
Internet Sites
184
1
Illustrative Case
184
7
Safekeeping Facilities
191
8
Guests' Valuables
191
1
Posting Notices
191
2
Statutory Limits on Hotel's Liability When Hotel's Negligence Is Alleged as Cause of Loss
193
1
Important Points for Management
194
1
References
194
1
Key Terms
195
1
Review Questions
195
4
Frauds Committed Against Hotels and Crimes of Trespass
199
8
Crimes Against Hotels
199
2
How Hotels Can Take Advantage of Criminal Statutes
201
1
Caveats on Detention of Guests
201
1
Important Points for Management
202
1
References
203
1
Key Terms
204
1
Review Questions
204
3
Deceased Guests
207
4
Disposition of Property of Deceased Guest or Patron
207
1
Role of Public Administrator and Police Department
208
1
Important Points for Management
209
1
References
209
1
Key Terms
209
1
Review Questions
210
1
Part IV: Restaurants, Food Service, and Bars
211
32
General Laws Regarding Food
213
14
Federal Laws Regarding Food
213
1
State and Local Laws Regarding Food
213
1
General Liability for Unwholesome Food
214
1
Warranties
215
1
Privity of Contract
216
1
Uniform Commercial Code
217
3
Strict Liability
220
1
Important Points for Management
220
1
References
221
1
Review Questions
221
1
Internet Sites
222
1
Illustrative Case
222
5
Other Laws Relating to Food Service
227
6
Truth-in-Menu Laws and Labeling Laws
227
3
Important Points for Management
230
1
References
230
1
Key Terms
230
1
Review Questions
230
1
Internet Sites
230
3
State Laws Relating to Alcoholic Beverages
233
10
General Nature of Control by State
233
1
Application for and Issuance of Licenses
233
1
General Restrictions on Licensees
234
1
Liability Under State Dram Shop Acts
235
1
Common Law Liability for Serving Alcoholic Beverages to Intoxicated Persons
236
1
Hours and Premises of Sale
237
1
Books and Records
237
1
Important Warning
237
1
Important Points for Management
237
1
References
238
1
Review Questions
238
1
Internet Sites
239
1
Illustrative Case
239
4
Part V: The Hotel and Its Employees
243
122
Wage and Hour Laws Applicable to Hotel Employees
245
14
Coverage of Federal and State Laws
245
1
Minimum Wage Rates Under Federal Law
245
1
FICA and FUTA Taxes
246
2
Meals and Lodging
248
1
Uniform Maintenance
249
1
Student Employees
249
1
Important Points for Management
250
1
References
250
1
Review Questions
251
1
Internet Sites
251
1
Illustrative Case
251
8
The Family and Medical Leave Act
259
10
Covered Employers and Eligible Employees
259
1
Leaves of Absence for Eligible Employees
260
1
Leave Schedules
260
1
The Relationship of FMLA Leaves to Other Forms of Paid or Unpaid Leave
260
1
Health Benefits During the Leave
260
1
Additional Protection for Employees
261
1
Exception for Highly Compensated Employees
261
1
Prohibitions for Employers
261
1
``Serious Health Condition'' Defined
261
1
Spouses Employed by the Same Employer
262
1
Employee Responsibilities
262
1
Employee Transfers to Alternative Positions
262
1
Change or Termination of Employment
263
1
Employer Penalties for Non-Compliance
263
1
The FMLA's Effect on State Laws
263
1
Special Considerations for Unionized Employees
263
1
Regulations
264
1
Important Points for Management
264
2
References
266
1
Key Terms
266
1
Review Questions
266
1
Internet Sites
267
2
Laws Against Discrimination in Employment
269
44
Federal and State Laws
269
1
Sex Discrimination
269
1
Age Discrimination
270
1
Race Discrimination
271
1
Religious Discrimination
272
1
National Origin Discrimination
272
1
Affirmative Action Programs
272
1
Marital Status Discrimination
273
1
The Civil Rights Act of 1991
273
1
Sexual Harassment of Employees
274
4
Pregnancy Discrimination Act
278
1
Americans with Disabilities Act---Employment
279
4
Discrimination in Advertising for Employment
283
1
Important Points for Management
283
1
References
284
1
Key Terms
285
1
Review Questions
286
1
Internet Sites
286
1
Appendix A: Federal Guidelines on Sex Discrimination---Sexual Harassment
287
1
Appendix B: Model Harassment Policy
288
1
Illustrative Cases
289
24
Use of Lie Detector Tests by Hotel Management
313
8
Employee Polygraph Protection Act of 1988
313
2
How Lie Detectors Function
315
1
Caution in Using Tests
315
1
Important Points for Management
316
1
References
316
1
Review Questions
316
1
Internet Sites
317
1
Illustrative Case
317
4
National Labor Relations Act
321
8
Rights of Employees
322
1
Employee Elections
322
1
Unfair Labor Practices
323
2
``Right-to-Work'' Laws
325
1
Important Points for Management
325
1
References
326
1
Key Terms
326
1
Review Questions
326
1
Internet Sites
327
2
Immigration Reform and Control Act of 1986
329
12
Verification of Employee Eligibility
330
5
Penalties
335
1
Anti-Discrimination Provisions
336
1
Conclusion
336
1
Important Points for Management
336
1
References
337
1
Review Questions
337
1
Internet Sites
338
3
Federal Social Security, Unemployment Insurance, and Workers' Compensation
341
12
Federal Insurance Contributions Act (FICA)
341
3
Federal Unemployment Tax Act (FUTA)
344
2
State Unemployment Insurance Programs
346
1
State Laws on Workers' Compensation
347
2
Important Points for Management
349
1
References
349
1
Review Questions
350
1
Internet Sites
350
3
Federal Income Tax: Withholding and Reporting Requirements
353
12
General Nature of Law---Federal Income Tax
353
1
Determination of Wages
353
1
Withholding Priorities
353
1
Deposit of Tax
354
1
Returns and Payment of Tax
355
1
Withholding Statements to be Furnished to Employees
355
1
Annual Report of Withholding
355
1
Meals and Lodging
355
1
Tip Reporting Requirements
356
6
Important Points for Management
362
1
References
362
1
Review Questions
362
1
Internet Sites
363
2
Part VI: Laws Relating to General Hotel Operation
365
138
Maintenance of Guest Registers
367
6
Examination of Guest Registers and Records by Attorneys and Others
367
1
Election Laws
367
1
Important Points for Management
368
1
References
368
1
Key Terms
368
1
Review Questions
368
1
Internet Sites
368
1
Illustrative Case
369
4
Consumer Protection Laws Affecting Hotels
373
8
The Federal Truth-in-Lending Act
373
1
State Laws on Credit Reporting
373
1
State Credit Card Laws
374
1
Consumer Contracts: Print Size and Plain Language Laws
375
1
Catering Contracts
375
1
Posting of Rates
376
1
No-Smoking Laws
376
1
Important Points for Management
377
1
References
377
1
Review Questions
377
1
Internet Sites
378
3
Public Health and Safety Requirements
381
8
Building Codes
381
2
Hotel Linens, Towels, and Glasses
383
1
Water Supplies, Sewage Systems, and Drainage
383
1
Contagious Diseases
384
1
Swimming Pools
384
1
Laws Regarding Aid to Choking Victims
384
1
Important Points for Management
385
1
References
386
1
Review Questions
386
3
Occupational Safety and Health Act
389
16
Reporting and Recordkeeping Requirements
390
2
Posting Requirements
392
1
Inspections: Employers' and Employees' Rights and Remedies
392
3
State Workplace Safety and Health Programs Under OSHA
395
1
OSHA Regulations on Bloodborne Pathogens
395
3
Medical Emergencies
398
1
Hazard Communication Standard
398
2
Important Points for Management
400
1
References
401
1
Review Questions
402
1
Internet Sites
402
3
Licensing and Regulation of Hotels by Cities, Towns, and Villages
405
6
Types of Regulation
405
2
Important Points for Management
407
1
References
407
1
Key Terms
408
1
Review Questions
408
1
Internet Sites
408
3
Telephone Service and Resale Rights
411
6
Resale of Interstate and International Telephone Service
411
1
Intrastate Calls
412
1
Coin-Operated Telephones
412
1
Telephone Regulations for the Hearing-Impaired
412
1
Important Points for Management
413
1
References
413
1
Key Terms
413
1
Review Questions
414
1
Internet Sites
414
3
Copyright Laws for Music, Television, Video, and Movies
417
8
Copyright Associations
417
1
Exemptions Under Copyright Law of 1976
418
1
Unauthorized Interception of Cable Television Broadcasts
418
2
Videodisc and Videocassette Movies
420
1
Important Points for Management
421
1
References
422
1
Key Terms
422
1
Review Questions
422
1
Internet Sites
422
3
Fire Safety Laws
425
14
Federal Laws---OSHA
425
4
State and Local Fire Legislation
429
2
Federal Fire Safety Act
431
1
Court Cases
432
2
Private Sector Aids
434
1
Important Points for Management
435
1
References
436
1
Key Terms
436
1
Review Questions
436
1
Internet Sites
437
2
Taxes
439
10
Franchise Taxes on Corporations
440
1
Unincorporated Business Income Taxes
440
1
Sales and Use Taxes
441
1
Hotel Room Occupancy Taxes
442
1
Federal Liquor Taxes
443
2
State Liquor Taxes
445
1
Important Points for Management
445
1
References
446
1
Review Questions
447
1
Internet Sites
447
2
Warranties and Product Liability
449
16
Warranties
449
8
Federal Laws on Product Liability
457
2
State Laws on Product Liability
459
2
Important Points for Management
461
1
References
461
1
Review Questions
462
1
Internet Sites
462
3
Antitrust Laws and Hotels
465
18
The Purposes of Antitrust Laws
465
1
Major Antitrust Statutes
465
4
Requirement of an ``Agreement''
469
1
Penalties for Violation of Antitrust Laws
470
1
Application of Antitrust Laws
471
4
Important Points for Management
475
1
References
475
2
Review Questions
477
1
Internet Sites
477
1
Illustrative Case
477
6
Understanding Franchising
483
10
What Is Franchising?
483
1
The Franchise Contract
483
3
Federal Trade Regulations
486
2
A Note on Hotel Management Contracts
488
1
Important Points for Management
489
1
References
489
1
Key Terms
490
1
Review Questions
490
1
Internet Sites
490
3
Legal Issues Involving the Internet
493
10
How the Internet Functions
493
1
Privacy Concerns
493
1
Antitrust Concerns
494
1
Music Copyright Concerns
495
1
Employees' Use of the Web
496
1
Important Points for Management
496
1
References
497
1
Key Terms
497
1
Review Questions
497
1
Internet Sites
497
2
Appendix
499
Internet Sites
497
2
Appendix: Sample Electronic Communication Systems and Resources Policy
499
4
Appendix A: Glossary of Selected Legal Terms
503
8
Appendix B: Hypothetical Example of Franchise Contract Provisions
511
8
Appendix C: National Labor Relations Act
519
20
Index
539
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