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Tables of Contents for Health Care Resource Management
Chapter/Section Title
Page #
Page Count
Part I Present Opportunities in Resource Management
1
20
1 Resource Management Perspectives
3
8
Marylane Wade Koch
Resource Management
3
2
Customer Driven Change
5
1
Key Factors for Change
6
1
Resource Challenge in the United States
6
1
Consumerism: Health Care in the United States
7
1
Resource Productivity
7
4
2 Trends in the Health Care Environment: Managing Time, Human, and Financial Resources
11
10
Sylvia Anderson Price
Time Management
11
1
Financial Resource Management
12
1
Resource Allocation
13
1
Conserving Resources
14
1
Health Care in the Twenty-first Century
15
6
Part II Principles and Processes Utilized in Resource Management
21
54
3 Role of Nursing in Resource Procurement, Allocation, and Conservation
23
8
Sylvia Anderson Price
Resource Procurement
24
1
Nursing Case Management
25
2
Resource Allocation and Conservation
27
4
4 Critical Thinking
31
10
Sally K. Aldrich
Literature Review
32
1
Critical Thinking Defined
32
1
Developing Critical Thinking Through Case Studies
33
2
Solutions
35
2
Resource Management
37
4
5 Continuous Quality Improvement (CQI) Principles
41
24
Sandra Bassett
History of the Health Care Model of Quality
42
1
The Industrial Model of Quality
43
2
Basic CQI/TQM Principles
45
1
Quality Improvement Tools
46
14
Work Groups and Teams
60
1
Benchmarking
61
1
Implications for the Professional Nurse
61
4
6 Work Redesign: Rethinking Resource Utilization
65
10
Robert W. Koch
Deborah Esmon
Work Redesign Defined
66
1
A Shifting Paradigm
66
1
Understanding Purpose, Goals, and Philosophy in Work Redesign
67
1
Redesigning: The Roles
68
2
Redesigning: The Work
70
1
Redesigning: The Environment
70
1
Beware: All That Sparkles
71
1
Nursing's Position on Work Redesign
71
1
The Outcome: Measure of Success
72
3
Part III Techniques, Strategies, and Practical Applications for Resource Management
75
170
7 Managed Care
77
14
Phyllis Skorga
Definition of Managed Care
78
1
Types and Characteristics of Managed Care Organizations
79
2
Institutional Reimbursement
81
1
Utilization Management
82
2
Managed Care Accreditation
84
3
Future Implications for Managed Care
87
4
8 Case Management
91
12
Robert W. Koch
Kathy L. Beck
Tommie L. Norris
The Issue of Resource Management
92
1
Models of Case Management
92
2
Case Management Settings
94
5
Nurses' Role in Disease Case Management
99
4
9 Clinical Pathways
103
28
Sandra Bassett
Clinical Pathway Process
104
3
Education
107
1
Benefits of Pathways
107
5
Appendix 9-1 Critical Path for Congestive Heart Failure
112
8
Appendix 9-2 Critical Path for Skilled Nursing
120
5
Appendix 9-3 Clinical Pathway for CVA/TIA
125
2
Appendix 9-4 Clinical Pathway for COPD
127
4
10 Measurement Indicators
131
8
Sandra Bassett
Categories or Types of Indicators
131
1
What to Measure
132
1
How to Measure
132
2
When to Measure
134
1
Characteristics of an Indicator
134
1
Indicator Reliability and Validity
134
1
Sampling
134
1
Relationship to Standards
135
1
Displaying Data
135
1
Education
136
3
11 Research Design and Implementation
139
16
Susan R. Jacob
Impact of Research on Health Care Resource Management
139
1
Study Designs
140
4
Research Utilization
144
5
Funding of Research
149
6
12 Data Management and Integrated Information Systems
155
10
Alice M. Davidson
C. Ben Sanders
Information Systems in Health Care
156
1
Information System Resource Issues
157
3
Home Health Mobile Information Systems
160
1
Future Trends for Health Care Information Systems
161
4
13 Maximizing People Potential in Empowered Environments
165
20
Lillian M. Simms
Margaret M. Calarco
Definition of Empowerment
166
1
Perceptions of Work
167
1
Work Excitement
168
1
People-Centered Care
168
2
The New Productivity
170
2
Partnering to Empower
172
2
Empowered Environments
174
11
14 Collaboration in Practice
185
18
Harriet Van Ess Coeling
Penelope Laing Cukr
The Dilemma
185
2
Value of Collaboration
187
1
Definition of Collaboration
188
1
Facilitators of Collaboration
189
14
15 The Impact of Shared Governance on Resource Management
203
16
Carol Dobos
Robin Mobley
Nursing Care Delivery System Evolution to Shared Governance
203
2
Shared Governance and Resource Consumption
205
1
Shared Governance Defined
205
1
Elements of Shared Governance
206
2
Nurse Manager Influence
208
2
Implications and Outcomes of Shared Governance
210
9
16 The Management of Financial Resources
219
26
Cheryl Slagle King
Ann E. Koliner
Internal Sources of Information for Resource Management: Lecture Series-Part I
220
10
External Information Sources: Lecture Series-Part II
230
1
Strategies to Manage Financial Resources: Lecture Series-Part III
231
14
Part IV Challenges of Today and Tomorrow
245
52
17 Achieving the Vision of Professionalism in Practice
247
12
Sylvia Anderson Price
Paula R. Jaco
Professionalism in Practice
249
2
Professional Practice Environment
251
1
Differentiated Nursing Practice
252
1
Professional Practice Models
253
2
The Role of the Nurse Manager in Creating an Environment for the Practice of Professional Nursing
255
4
18 Financial Challenges and Economic Implications
259
14
Peter I. Buerhaus
Financial and Economic Forces Affecting Health Care Organizations
260
6
Implications for Nurses
266
7
19 Ethical Challenges in the Management of Health Care Resources
273
10
Maureen Goode
Major Moral Principles
273
2
The Allocation of Scarce Resources
275
1
The Health Care Crisis
276
1
Setting Limits and Prioritizing
277
6
20 Diversity in the Workforce
283
6
Marylane Wade Koch
Emerging Trends
283
1
Workforce Demographics
284
1
Implications for Nursing Practice
284
2
Implications for Resource Management
286
3
21 Continuous Quality Improvement: Practical Applications and Challenges
289
8
Marylane Wade Koch
Health Care Trends
289
3
Practical Applications of Continuous Improvement
292
2
Facing New Challenges
294
1
Legal Issues in Continuous Quality Improvement
295
2
Index
297