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Tables of Contents for The Profit Zone
Chapter/Section Title
Page #
Page Count
Preface
vii
PART ONE SUCCEEDING IN THE CHANGING WORLD OF BUSINESS
Market Share Is Dead
3
14
Customer-Centric Business Design
17
18
How Profit Happens
35
38
PART TWO THE REINVENTORS AND HOW THEY SUCCEEDED
The Customer Solutions Business Design
Jack Welch
73
18
The Story of Three Managers: Reinvention for the Rest of Us
91
18
The Product Pyramid Business Design
Nicolas G. Hayek
109
26
The Manage-the-Value-Chain Business Design
Roberto Goizueta
135
18
The Switchboard Business Design
Charles Schwab
153
22
The Two Steps Ahead Business Design
Andrew Grove
175
18
The Profit Multiplier Business Design
Michael Eisner
193
24
The Spin-Out Business Design
George Hatsopoulos
217
18
The Global-Network-of-Specialists Business Design
Percy Barnevik
235
18
The Create-the-Standard Business Design
Bill Gates
253
26
Part Three The Profit Zone Handbook
How Business Design Innovation Creates the Profit Zone
279
10
The Profit Zone Handbook
289
26
Appendix 1
315
6
Appendix 2
321
8
Notes
329
3
Acknowledgments
332
3
Index
335
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