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Tables of Contents for Quality and Me
Chapter/Section Title
Page #
Page Count
Preface
ix
2
Introducing Me
xi
Part One: Growing Up
1
32
1 From Wheeling to the Navy
3
20
2 A Podiatrist in the Marines
23
10
Part Two: Learning the Need for a Quality Reformation
33
112
3 Discovering Industry
35
14
4 On the Road to Comprehension: The Martin Company
49
25
5 Getting Serious About Reforming Quality Management
74
19
6 ITT and Mr. Geneen
93
22
7 The Nuts and Bolts of Reformation
115
14
8 Implanting the Reformed Quality Philosophy
129
16
Part Three: Teaching the Quality Reformation
145
58
9 Becoming an Entrepreneur
147
9
10 Growing Philip Crosby Associates, Inc.
156
18
11 The Maturing Company
174
14
12 Managing a Public Company
188
15
Part Four: Careers IV and Five
203
22
13 Speaking Out on Leadership
205
3
14 PCA Redux
208
17
Guidelines for Browsers
225
14
Index
239