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Tables of Contents for Contemporary Police Organization and Management
Chapter/Section Title
Page #
Page Count
Illustrations
xi
Preface
xiii
Acknowledgments
xv
Contributors
xvii
Organizing the Police Response
1
14
William G. Doerner
The American Police System
2
1
The Rank Structure
3
1
Organizational Structure
4
4
An Overview of the Book
8
4
Conclusion
12
1
Discussion Questions
12
1
References
12
3
The Police Executive
15
14
M.L. Dantzker
Leadership or Management?
15
3
Leadership
16
1
The Police Leader
16
2
Qualifications and Sills
18
3
Requirements, Skills, and Tasks
18
2
The Community Policing Role
20
1
Characteristics of Successful Leadership
21
2
Intelligence
21
1
Interests and Aptitudes
22
1
Communication
22
1
Mental and Emotional Stability
22
1
Drive and Motivation
23
1
Cooperation
23
1
Administrative Skills
23
1
Changing Police Leadership
23
1
Developing Leadership
24
1
The Future of Police Leadership
25
1
Discussion Questions
26
1
References
26
3
Bumps in the Road to Advancement: A Chief's Perspective
29
24
Michael J. Heidingsfield
The Supervisor Selection Process
30
3
The Appointment Process
30
1
The Competitive Process
31
2
Managing One's Police Career
33
8
The Anticipatory Stage
33
4
The Self-Assessment Stage
37
2
The ``Guardian Angel''
39
1
Getting into the Mainstream
40
1
The Metamorphosis of Perspective
41
2
Embarking on the New Assignment
43
5
Training the Rookie Supervisor
43
2
The First Supervisory Assignment
45
1
Supervisory Responsibilities
45
1
Supervisory Roles
46
2
Supervisory Traps and Pitfalls
48
2
Role Convolution
49
1
The Union Steward Mentality
49
1
Crime Fighting
49
1
The Collegiality Syndrome
49
1
Role Satisfaction and Career Success
50
1
Conclusion
50
1
Discussion Questions
51
1
References
51
2
Ethical Leadership
53
12
Barbara J. Hauptman
Leadership
53
4
Walking the Talk
54
1
Sills and Abilities
55
1
Ethics
56
1
Core Values
56
1
Leaders as Change Agents
57
4
Shaping the Organization's Culture
58
1
The Work Environment
58
1
Decision Making
59
1
The Role of Politics
60
1
Conclusion
61
1
Discussion Questions
62
1
References
62
3
Communication: An Agency Imperative
65
24
Mittie D. Southerland
Nature of Executive Communication
66
3
Accountability for the Vision and Values
69
1
Developing the Vision
70
1
Organizational Values
71
1
The Right Type of Values
72
1
Hidden Messages
73
3
Handling Conflict in Organizations: Disagreements versus Misunderstandings
76
2
Communicating Organizational Expectations
78
1
Policy Development and Implementation
79
3
Communication Style and Structure
82
4
Conclusion
86
1
Discussion Questions
87
1
References
87
2
Productivity and Performance Evaluation
89
26
James W. Golden
A Historical Backdrop
90
4
Productivity and Performance Measures
94
7
Reported Crime Rate
94
2
Arrests
96
3
Clearance Rate
99
1
Response Time
100
1
A Final Note
101
1
Individual Performance Measures and Appraisal
101
5
Employee Performance Evaluations
102
1
Sources of Error
103
1
Evaluation Interview and Remediation
104
2
The Impact of Community Policing on Performance Evaluation
106
4
Evaluating Individual Performance
108
1
Evaluating Agency Performance
109
1
Conclusion
110
1
Discussion Questions
111
1
References
112
3
Civil Liability: Executive Preparation
115
28
Damon D. Camp, Jr.
The Civil Lawsuit Arena
116
1
Attaching Liability
117
2
An Overview of Major Issues
119
1
Civil Liability Under State Law
119
6
Intentional Torts
120
2
Negligence in General
122
1
Negligence and Motor Vehicles
122
1
Negligent Failure to Protect
123
1
Negligent Failure to Prevent Suicide
124
1
Civil Liability Under Federal Law
125
9
Claims Made by the General Public
125
3
Claims Made by Employees
128
6
Problems and Solutions
134
4
Defenses
135
1
Preventive Measures
136
2
Conclusion
138
1
Acknowledgments
139
1
Discussion Questions
139
1
References
139
4
Wellness: A Matter of Health
143
16
Richard H. Martin
The Health Toll of Police Work
145
2
The Reality of Police Work
147
1
Cost of Absenteeism
148
1
Trends in Police Fitness Requirements
148
3
Measuring Fitness
149
1
Failure to Comply
150
1
The Hazards to Tobacco Ingestion
151
1
The Hazards to Alcohol Ingestion
152
1
Use of Force and Stress
153
1
Controlling Stress
154
1
Self-Confidence to Reduce Stress
155
1
Conclusion
155
2
Discussion Questions
157
1
References
157
2
Labor Relations
159
28
Ronald D. Hunter
James B. Merritt
Labor Relations and Its Components
159
5
Civil Service
160
1
Fair Labor Standards
160
1
Equal Employment Opportunity and Affirmative Action
160
2
Occupational Safety and Health Reform Act of 1970
162
1
Family and Medical Leave Act of 1993
162
1
Collective Bargaining
163
1
A Brief History of the Labor Movement in the Private Sector
164
1
A Brief History of the Labor Movement in the Public Sector
165
1
A Brief History of the Labor Movement in Law Enforcement
166
2
Police Labor Organizations
168
6
Nonunion Management Organizations
169
2
Nonunion State Peace Officer Associations
171
1
Nonunion Job Assignment Organizations
171
1
Fraternal Organizations and Local Unions
171
1
National Unions and Labor Federations
172
1
Independent Unions and Self-Help Organizations
173
1
Membership and Benefits of Police Labor Organizations
174
4
Membership
174
1
Benefits
175
3
Opposition to Police Labor Organizations
178
4
Government Opposition
178
3
Officer Opposition
181
1
Impact of Unions and Labor Relations on Law Enforcement
182
2
Conclusion
184
1
Discussion Questions
185
1
References
185
2
Accreditation: Agency Professionalization
187
18
Kimberly A. McCabe
Accreditation
188
1
Commission on Accreditation for Law Enforcement Agencies
189
5
Standards
189
3
The Accreditation Process
192
2
The CALEA Certification Program
194
1
Characteristics of Accredited Agencies
194
1
Benefits of Accreditation
195
2
Recognition
195
1
Reduction in Legal Liability Costs
196
1
Enhanced Employee Development
196
1
Criticisms of Accreditation
197
1
View of Policing
197
1
Cost
197
1
Assessor Observations
198
1
State Accreditation Programs
199
2
Cost
200
1
Smaller Agencies
200
1
Number of Standards
200
1
Jurisdiction
201
1
Conclusion
201
1
Discussion Questions
202
1
References
203
2
Financing Police Services
205
24
David Olson
The Funding Process
206
3
The Budgeting Cycle
207
1
Funding Sources
207
2
Levels and Trends in Police Expenditures
209
5
Differences in Levels of Police Expenditures Across Jurisdictions
209
2
Trends by Level of Government
211
1
Current Operating versus Capital Expenditures
211
1
Trends in Police Expenditures Relative to Other Government Services
212
1
Trends in Police Expenditures Relative to Other Components of the Justice System
213
1
Federal Funding of State and Local Police Activities
214
4
The Process of Getting Federal Funds to State and Local Police Departments
215
1
Federal Criminal Justice Block Grants to State Administrative Agencies
215
3
State Support for Local Police Activities
218
1
Nontraditional Funding
218
5
Fees and Fines
218
2
Private Donations
220
1
Asset Forfeiture
221
2
Conclusion
223
2
Discussion Questions
225
1
References
225
4
Policing in a Multicultural Society
229
22
Benjamin S. Wright
Uniculturalism and multiculturalism
229
1
What Is Multicultural Policing?
230
1
Why Multicultural Policing?
231
5
The Need for Multicultural Police Training
236
1
Difficulties of Policing in a Multicultural Society
237
3
Defeating Stereotypes
237
2
Recruitment and Selection
239
1
Change Agents and Multicultural Policing
240
6
Affirmative Action
240
1
Community Policing
241
1
Cultural Diversity Training
242
4
Conclusion
246
1
Discussion Questions
247
1
References
247
4
Index
251