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Tables of Contents for Controls, Procedures and Risk
Chapter/Section Title
Page #
Page Count
Preface
vi
`Against the Gods'
1
12
Operations and operational controls
13
16
An Introduction to operations and operational risk
29
14
The role of operations in managing risk
43
10
Developing controls
53
14
Mapping risk
67
6
Measuring risk and the effect of controls
73
14
Procedures
87
14
Industry initiatives
101
14
Appendix 1 Relevant website addresses
115
6
Appendix 2 Operational risk -- moving forward
121
10
Glossary
131
34
Index
165