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Tables of Contents for Beyond Winning
Chapter/Section Title
Page #
Page Count
Preface
ix
 
Introduction
1
8
Part I The Dynamics of Negotiation
9
84
1 The Tension between Creating and Distributing Value
11
33
2 The Tension between Empathy and Assertiveness
44
25
3 The Tension between Principals and Agents
69
24
Part II Why Lawyers?
93
80
4 The Challenges of Dispute Resolution
97
30
5 The Challenges of Deal-Making
127
29
6 Psychological and Cultural Barriers
156
17
Part III A Problem-Solving Approach
173
100
7 Behind the Table
178
26
8 Across the Table
204
20
9 Advice for Resolving Disputes
224
25
10 Advice for Making Deals
249
24
Part IV Special Issues
273
42
11 Professional and Ethical Dilemmas
274
21
12 Organizations and Multiple Parties
295
20
Conclusion
315
10
Notes
325
24
Index
349