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Tables of Contents for Construction Management
Chapter/Section Title
Page #
Page Count
Preface
xi
2
References
xiii
1
Acknowledgments
xiv
1 A cultural shift in the construction industry
1
10
The book's contents
5
6
2 Value management
11
42
Introduction
11
1
Historical development
12
4
Function analysis
16
11
Organisation of the study
27
1
Who should carry out the study?
28
1
Who should constitute the team?
28
2
The format of the study
30
1
Where should the study be carried out?
31
1
The timing of the study
31
2
How should alternatives be evaluated?
33
2
Value management as a system
35
2
The American system
37
1
A case study of value management in the United States
38
1
The British system
39
1
A case study of value management in the UK
40
3
The Japanese system
43
1
A case study of value management in Japan
44
2
Why are the systems different?
46
2
The relationship between value management and quantity surveying
48
1
Conclusion
48
2
References
50
3
3 Constructability
53
27
Introduction
53
1
Origins
54
1
The goals of constructability
55
3
Implementing constructability
58
3
Constructability in practice
61
3
Constructability and the building product
64
5
Good and bad constructability
69
6
Quantifying the benefits of constructability
75
1
Conclusion
76
1
References
77
3
4 Benchmarking
80
38
Introduction
80
2
Definition of benchmarking
82
1
Historical development
83
2
Types of benchmarking
85
4
The process of benchmarking
89
16
The benchmarking team
105
1
Benchmarking Code of Conduct
106
2
Legal considerations
108
1
Benchmarking: the major issues
108
3
Current research
111
2
A case study
113
1
Conclusion
113
2
References
115
3
5 Reengineering
118
38
Introduction
118
2
Origins of reengineering
120
1
Reengineering in a construction industry context
121
1
The goals of reengineering
122
4
Reengineering methodology
126
8
Pitfalls of reengineering
134
2
Information technology and reengineering
136
4
Reengineering from a European perspective
140
1
A case study of a process reengineering study in the Australian construction industry
141
10
Conclusion
151
2
References
153
3
6 Total quality management
156
32
Introduction
156
2
Definition of TQM
158
1
What is quality?
159
4
Historical development of TQM
163
3
The need for a paradigm shift
166
1
A change in the culture of the construction industry
167
3
Customer focus
170
1
Integration
170
7
The all-embracing nature of TQM
177
1
Continuous improvement
178
1
Quality costs and the cost of quality
178
2
Universal standards of quality such as ISO 9000
180
1
Change management
181
1
The methods of TQM
182
1
How to implement TQM
182
1
Kaizen
183
1
Current research into TQM in the construction industry
183
1
Conclusion
184
1
References
185
3
7 Partnering
188
32
Introduction
188
1
The origins of partnering
189
1
Partnering in a construction industry context
189
2
The goals of partnering
191
1
Categories of partnering
192
1
Project partnering
193
7
Partnering Charter
200
7
Strategic or multi-project partnering
207
2
Legal and contractual implications of partnering
209
5
Dispute resolution
214
1
Conclusion
215
2
References
217
3
8 Linking the concepts
220
9
References
226
3
Bibliography
229
8
Index
237