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Tables of Contents for Making Sense of the Organization
Chapter/Section Title
Page #
Page Count
Acknowledgments
vii
Introduction
ix
Part I Organizations as contexts for Sensemaking
1
92
Introduction
3
2
Sensemaking in Organizations: Small Structures with Large Consequences
5
27
Sources of Order in Underorganized Systems: themes in Recent Organizational Theory
32
25
Organizational Redesign as Improvisation
57
36
Part II Components of Sensemaking
93
328
Introduction
95
2
Ecological change
97
3
The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster
100
25
The Vulnerable System: An Analysis of the Tenerife Air Disaster
125
23
Technology as Equivoque: Sensemaking in New Technologies
148
31
Enactment
176
3
Enactment Processes in Organizations
179
28
Enactment and the Boundaryless Career: Organizing as We Work
207
17
Enacted Sensemaking in Crisis Situations
224
17
Selection
237
4
Toward a Model of Organizations as Interpretation Systems
241
18
Collective Mind in Organizations: Heedful Interrelating on flight Decks
259
25
Improvisations as a Mindset for Organizational analysis
284
24
Retention
305
3
Organizations as cognitive Maps: Charting Ways to Success and Failure
308
22
Organizational culture as a Source of High Reliability
330
15
Substitutes for Strategy
345
16
Remembering
356
5
The Attitude of Wisdom: Ambivalence as the Optimal Compromise
361
19
Management of Organizational Change Among Loosely Coupled Elements
380
24
Organization Design: Organizations as Self-Designing Systems
404
17
Part III Applications of Sensemaking
421
52
Introduction
423
3
Small wins: Redefining the Scale of Social Problems
426
18
Cosmos vs. chaos: Sense and Nonsense in electronic Contexts
444
14
Sensemaking as an Organizational Dimension of Global Change
458
15
Index
473