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Tables of Contents for McSe Guide to Microsoft Windows Xp Professional
Chapter/Section Title
Page #
Page Count
INTRODUCTION
xix
CHAPTER ONE Introduction to Windows XP Professional
1
36
The Microsoft Networking Family
2
2
Windows XP
2
2
Other Client Operating Systems
4
1
Choosing Between Windows XP Professional and Windows XP Home Edition
4
2
The Windows XP Environment
6
5
Multiple Processors
6
1
Multitasking
7
1
Multithreading
7
1
File Systems
8
1
Active Directory
9
1
Security
9
1
Compatibility
9
1
Storage
10
1
Connectivity
10
1
System Recovery
10
1
Remote Capabilities
11
1
Help and Support Services
11
1
Intelligent User Interface
11
3
Overview of New Features
14
3
IntelliMirror
15
1
Windows Messenger Service
15
1
Windows Media Player 8
15
1
Windows Movie Maker
15
1
Autoplay
15
1
Desktop
16
1
Windows XP Professional Hardware Requirements
17
3
Hardware Compatibility List
18
1
Finding the HCL
18
1
Why the HCL Is So Important
18
1
Preparing a Computer to Meet Upgrade Requirements
19
1
Networking Models
20
1
Workgroup Model
20
1
Domain Model
20
1
Windows XP Architecture
21
7
The Meaning of Modular
22
5
Memory Architecture
27
1
Chapter Summary
28
1
Key Terms
28
3
Review Questions
31
3
Case Projects
34
3
CHAPTER TWO Installing Windows XP Professional
37
48
Upgrading Versus Installing
38
2
Upgrading
38
2
Clean Installation
40
1
Windows XP Upgrade Advisor
40
1
Booting Multiple Operating Systems
40
2
Planning the Installation
42
1
Types of Attended Installations
43
5
Installing over the Network
43
3
CD-ROM Installation Launched from Setup Boot Floppies
46
1
Using a Bootable CD
46
1
CD-ROM Launch from Existing OS
47
1
Important Setup Option Differences
47
1
Text Mode Setup
47
1
GUI Setup Method
47
1
Advanced Customized Installation Options
48
12
Automated Installations
49
6
Using Remote Installation Service (RIS)
55
2
Using Windows Installer Service (WIS)
57
1
Using Systems Management Server (SMS)
57
1
Using Remote Installation Preparation (RIPrep)
58
1
Using SYSPREP
58
2
WINNT and WINNT32
60
4
WINNT
60
1
WINNT32
61
3
Partitioning the Hard Disk
64
3
Volume Licensing
67
1
Activating Windows XP
67
2
Windows XP Professional Setup: Step by Step from Floppies or from a Bootable CD
69
6
Upgrading to Multiple Processors
75
1
Removing Windows XP Professional
76
1
Chapter Summary
77
1
Key Terms
78
1
Review Questions
79
4
Case Projects
83
2
CHAPTER THREE Using the System Utilities
85
50
Control Panel Overview
86
36
Accessibility Options
88
2
Add Hardware
90
1
Add or Remove Programs
91
2
Administrative Tools
93
1
Date and Time
93
2
Display
95
3
Folder Options
98
1
Fonts
98
1
Game Controllers
99
1
Internet Options
99
1
Keyboard and Mouse
99
1
Network Connections
99
1
Phone and Modem Options
100
1
Power Options
100
3
Printers and Faxes
103
1
Regional and Language Options
104
1
Scanners and Cameras
105
1
Scheduled Tasks
106
1
Sounds and Ludio Devices
107
1
Speech
108
1
System
108
13
Taskbar and Start Menu
121
1
User Accounts
122
1
Microsoft Management Console Overview
122
3
The MMC Console
123
1
Snap-Ins
123
1
Using the MMC
124
1
Administrative Tools
125
3
PCMCIA or PC Cards
128
1
Chapter Summary
129
1
Key Terms
129
2
Review Questions
131
3
Case Projects
134
1
CHAPTER FOUR Managing Windows XP File Systems and Storage
135
72
File Storage Basics
136
11
Basic Storage
136
4
Dynamic Storage
140
7
Drive Configurations
147
1
File Systems
148
7
FAT and FAT32
149
1
NTFS
150
1
Converting File Systems
151
2
File Compression
153
2
Disk Management Actions
155
15
The Properties Dialog Boxes
158
7
Drive Letters and Mount Points
165
2
Disk Cleanup
167
1
Check Disk
168
1
Defragmentation
168
1
FSUTIL
169
1
Folder Options
170
1
File System Object Level Properties
171
8
NTFS Folder Object
171
2
FAT/FAT32 Folder Object
173
1
NTFS File Object
174
2
FAT/FAT32 File Object
176
1
NTFS-Mounted Volume Object
177
1
FAT/FAT32-Mounted Volume Object
178
1
Managing NTFS Permissions
179
5
NTFS File and Folder Permissions
179
4
Rules for Working with NTFS Permissions
183
1
Inheritance of Permissions
184
1
Troubleshooting Access and Permission Problems
184
2
Simple File Sharing
186
1
Managing Shared Folders
186
6
Working with Media Folders and the Customize Tab
192
1
Zipping Files and Compressed Folders
193
1
Burning CDs
193
1
Using Offline Files
194
4
Folder Redirection
198
1
Removable Media
199
1
The Microsoft Distributed File System
199
1
Chapter Summary
200
1
Key Terms
201
2
Review Questions
203
3
Case Projects
206
1
CHAPTER FIVE Users, Groups, Profiles, and Policies
207
56
Windows XP Professional User Accounts
208
2
Types of Windows XP Professional User Accounts
208
1
How Accounts Interact with a Windows XP Professional System
209
1
Supporting More Than One User
209
1
Types of Logon
210
1
Windows Welcome Logon Method
210
1
Classic Logon Method
211
1
Logging On to Windows XP
211
2
Administrator
212
1
Guest
212
1
Naming Conventions
213
1
Managing Local User Accounts
214
11
User Accounts Applet
214
5
Local Users and Groups
219
6
Planning Groups and System Groups
225
4
Working with Groups You've Made
225
1
Working with Default Groups
226
3
Working with System Groups and Other Important Groups
229
1
Windows XP as a Domain Client
229
7
Adding a System as a Domain Client
230
3
Controlling a Domain Client
233
1
Access to Systems and Resources by a Domain Client
234
1
Group Types Assigned By a Domain Client
234
1
Active Directory Domain Containers
235
1
User Profiles
236
14
Local Profiles
238
1
Roaming Profiles
239
1
Application of Group Policies
239
4
Password Policy
243
1
Account Lockout Policy
244
1
Audit Policy
244
1
User Rights Assignment
245
2
Security Options
247
3
Group Policies
250
2
Troubleshooting Cached Credentials
252
1
Files and Settings Transfer Wizard
253
2
User State Migration Tool (USMT)
255
1
Chapter Summary
255
1
Key Terms
256
1
Review Questions
257
4
Case Projects
261
2
CHAPTER SIX Windows XP Security and Access Controls
263
42
The Windows XP Security Model
264
4
Logon Authentication
265
1
Resources as Objects
266
2
Access Control
268
1
Customizing the Logon Process
268
2
Disabling the Default Username
270
6
Adding a Security Warning Message
272
1
Changing the Shell
273
1
Disabling the Shutdown Button
274
1
Automating Logons
275
1
Automatic Account Lockout
276
1
Domain Security Concepts and Systems
276
2
Domain Security Overview
276
1
Kerberos and Authentication Services
276
2
Local Computer Policy
278
10
Computer Configuration
279
4
User Configuration
283
3
Security Configuration and Analysis Tool
286
1
Secedit
287
1
Auditing
288
6
Encrypting File System
294
2
Internet Security
296
1
Chapter Summary
297
1
Key Terms
297
2
Review Questions
299
4
Case Projects
303
2
CHAPTER SEVEN Windows XP Network Protocols
305
70
Windows XP Network Overview
306
1
Network Protocols Supported by Windows XP
307
5
TCP/IP
307
4
NWLink (IPX/SPX)
311
1
NetBEUI and DLC
312
1
Networking Under Windows XP
312
5
Wireless Networking
317
1
The Windows XP Network Bridge
318
1
Network Setup Wizard
319
1
Managing Bindings
319
3
TCP/IP Architecture
322
15
Internet Protocol
322
3
Transmission Control Protocol
325
12
TCP/IP Configuration
337
5
IPv6: Looking to the Future
342
1
Windows XP Remote Tools
343
4
Remote Assistance
343
4
Remote Desktop
347
1
Windows XP and NetWare Networks
347
1
NetWare Compatibility Components
348
10
NWLink
348
4
Client Service for NetWare
352
1
Bindery and NDS Support
353
1
Installing and Configuring Client Service for NetWare
354
4
Connecting to NetWare Resources
358
1
Choosing Appropriate NetWare Client Software
359
1
Interprocess Communication
359
5
IPC File System Mechanisms
360
1
IPC Programming Interfaces
361
3
Redirectors
364
2
Workstation Service
364
1
Server Service
365
1
Multiple Universal Naming Convention Provider
365
1
Universal Naming Convention Names
366
1
Multi-Provider Router
366
1
Chapter Summary
366
1
Key Terms
367
3
Review Questions
370
4
Case Projects
374
1
CHAPTER EIGHT Internetworking with Remote Access
375
54
Remote Access
376
1
Features of Remote Access in Windows XP
377
3
PPP Multilink
377
1
VPN Protocols
378
1
Restartable File Copy
378
1
Idle Disconnect
378
1
Autodial and Logon Dial
378
1
Client and Server Enhancements
378
1
Look and Feel
379
1
Callback Security
379
1
WAN Connectivity
379
1
Internet Network Access Protocols
380
2
PPP
380
1
PPTP
380
1
PPP-MP
381
1
SLIP
381
1
IPSec
382
1
Telephony Features
382
1
Remote Access Configuration
382
28
Installing Remote Access Hardware
384
1
Phone and Modem Options
384
2
Connecting to the Internet
386
11
Internet Connection Sharing
397
2
Internet Connection Firewall
399
3
Connecting to the Network at My Workplace
402
3
Setting Up an Advanced Connection
405
5
Alternate IP Configuration
410
1
Remote Access Security
411
1
Certificates
411
3
Internet Options Applet
414
2
Windows XP and the Internet
416
6
Internet Explorer
417
1
Outlook Express
417
1
FTP Client
418
1
Telnet Client
418
1
Internet Information Server
418
4
Order Prints Online
422
1
Client vs. Server-based Remote Access
422
1
Remote Access Troubleshooting
422
1
Chapter Summary
423
1
Key Terms
424
1
Review Questions
425
3
Case Projects
428
1
CHAPTER NINE Printing and Faxing
429
42
Windows XP Printing Terminology
430
2
Windows XP Print Subsystem Architecture
432
5
Graphical Device Interface
433
1
Printer Driver
433
1
Print Spooler
433
4
Printer Driver Software
437
1
Printing Across the Network
438
1
The Printing Process
438
1
Installing and Managing Printers
439
5
Creating a Local Printer
440
1
Connecting to a Remote Printer
441
1
Managing Print Jobs
441
3
Configuring a Printer
444
10
General Tab
444
2
Sharing Tab
446
1
Ports Tab
447
1
Advanced Tab
448
2
Color Management Tab
450
1
Security Tab
451
2
Device Settings Tab
453
1
Printers and the Web
454
1
Managing the Print Server
455
2
Troubleshooting Printing Problems
457
3
Troubleshooting Printing in General
458
1
Troubleshooting Network Printing
459
1
Stopping and Restarting the Print Spooler
459
1
Fax Support
460
3
Chapter Summary
463
1
Key Terms
464
3
Review Questions
467
2
Case Projects
469
2
CHAPTER TEN Performance Tuning
471
48
Establishing a Baseline
472
1
Monitoring and Performance Tuning
472
15
Task Manager
473
4
System Monitor
477
2
Realtime Monitoring
479
8
Logging and Using Logged Activity
487
12
Alerts
491
3
Event Viewer
494
2
Performance Options
496
2
Setting Application Priority
498
1
Performance Tuning in the System Applet
499
4
The Visual Effects Tab
500
1
The Advanced Tab
501
2
Recognizing and Handling Bottlenecks
503
7
Common Bottlenecks
505
1
Network Bottlenecks
506
4
Eight Ways to Boost Windows XP Professional Performance
510
2
Optimizing Performance for Mobile Windows XP Users
512
1
Chapter Summary
513
1
Key Terms
514
1
Review Questions
515
3
Case Projects
518
1
CHAPTER ELEVEN Windows XP Professional Application Support
519
40
Windows XP Professional System Architecture
520
6
Kernel Mode Versus User Mode
521
1
Processes and Threads
522
2
Environment Subsystems
524
2
The Win32 Subsystem
526
1
Win32 Applications
526
3
The Environment Subsystem
526
1
Multithreading
527
1
Memory Space
527
1
Input Message Queues
528
1
Base Priorities
528
1
DOS and the Virtual DOS Machine
529
9
VDM Components
530
2
Virtual Device Drivers
532
1
AUTOEXEC.BAT and CONFIG.SYS
532
2
Custom DOS Environments
534
4
Win16 Concepts and Applications
538
6
Win16-on-Win32 Components
539
1
Memory Space
540
4
Other Windows Application Management Facilities
544
8
Program Compatibility Wizard
545
4
Assigning and Publishing Applications on Windows XP Professional
549
2
Resolving DLL Conflicts in Windows XP
551
1
Chapter Summary
552
1
Key Terms
553
2
Review Questions
555
3
Case Projects
558
1
CHAPTER TWELVE Working with the Windows XP Registry
559
32
Windows Registry Overview
560
3
Important Registry Structures and Keys
563
7
HKEY_LOGAL_MACHINE
563
4
HKEY_CLASSES_ROOT
567
1
HKEY_CURRENT_CONFIG
568
1
HKEY_CURRENT_USER
569
1
HKEY_USERS
569
1
HKEY_DYN_DATA
570
1
Registry Editors
570
4
Registry Storage Files
574
2
Registry Fault Tolerance
576
3
Restoring the Registry
579
2
Protecting the Registry
581
1
Windows XP Professional Resource Kit Registry Tools
582
1
Chapter Summary
583
1
Key Terms
584
2
Review Questions
586
3
Case Projects
589
2
CHAPTER THIRTEEN Booting Windows XP
591
28
Windows XP Boot Phase
592
6
Power-on Self Test
592
1
Initial Startup
593
2
Boot Loader
595
1
Selecting the Operating System
596
2
Detecting Hardware
598
1
Selecting a Configuration
598
1
Troubleshooting and Advanced Startup Options
598
4
Boot Configuration and Selecting an Operating System
602
2
[boot loader]
602
1
[operating systems]
603
1
Advanced RISC Computing Pathnames
604
1
Editing Boot.ini
604
4
Using Control Panel
605
2
Using a Text Editor
607
1
Windows XP Load Phase
608
3
Loading the Kernel
608
1
Initializing the Kernel
609
1
Services Load
610
1
Windows XP System Startup
610
1
Logging On
611
1
Multiple-boot Systems
611
2
Multiple Windows Operating Systems
612
1
Multiple Installation Order
612
1
Chapter Summary
613
1
Key Terms
613
2
Review Questions
615
3
Case Projects
618
1
CHAPTER FOURTEEN Windows XP Professional Fault Tolerance
619
26
Microsoft IntelliMirror
620
1
Data Backup and Data Management
620
4
PC Configuration Recovery
622
1
Application Installation and Repair
622
2
Microsoft Backup Utility
624
6
Preventive Maintenance
630
3
Device Driver Rollback
630
1
Windows File Protection
630
1
Automatic Updates and Windows Update
631
1
Desktop Cleanup Wizard
632
1
Hibernate vs. Standby
632
1
Repairing Windows XP Professional
633
7
System Restore
633
2
Emergency Repair Process
635
1
Recovery Console
635
4
Remote OS Installation
639
1
Chapter Summary
640
1
Key Terms
640
1
Review Questions
641
3
Case Projects
644
1
CHAPTER FIFTEEN Troubleshooting Windows XP
645
40
General Principles of Troubleshooting
646
5
Collect Information
646
3
Use Commonsense Troubleshooting Guidelines
649
2
Troubleshooting Tools
651
7
Event Viewer
651
2
Computer Management Tool
653
3
Troubleshooting Wizards
656
2
Troubleshooting Installation Problems
658
2
Troubleshooting Printer Problems
660
4
Troubleshooting RAS Problems
664
2
Troubleshooting Network Problems
666
2
Troubleshooting Disk Problems
668
1
Miscellaneous Troubleshooting Issues
668
5
Permissions Problems
668
4
Master Boot Record Problems
672
1
Using the Dr. Watson Debugger
672
1
Applying Service Packs and Hot Fixes
673
4
Microsoft Troubleshooting References
677
1
Chapter Summary
678
1
Key Terms
678
1
Review Questions
679
4
Case Projects
683
2
APPENDIX Exam Objectives Tracking for MCSE Certification Exam #70-270: Installing, Configuring, and Administering Microsoft Windows XP Professional
685
8
Installing Windows-'XP Professional
686
2
Implementing and Conducting Administration of Resources 686
Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers
688
1
Monitoring and Optimizing System Performance and Reliability
689
1
Configuring and Troubleshooting the Desktop Environment
690
1
Implementing, Managing, and Troubleshooting Network Protocols and Services
691
1
Configuring, Managing, and Troubleshooting Security
692
1
COURSEPREP EXAMGUIDE MCSE 70-270
693
144
Section 1: Installing Windows XP Professional
695
22
1.1 Perform an attended installation of Windows XP Professional
696
2
1.2 Perform an unattended installation of Windows XP Professional
698
8
1.2.1 Install Windows XP Professional by using Remote Installation Services (RIS)
700
2
1.2.2 Install Windows XP Professional by using the System Preparation Tool
702
2
1.2.3 Create unattended answer files by using Setup Manager to automate the installation of Windows XP Professional
704
2
1.3 Upgrade from a previous version of Windows to Windows XP Professional
706
6
1.3.1 Prepare a computer to meet upgrade requirements
708
2
1.3.2 Migrate existing user environments to a new installation
710
2
1.4 Perform post-installation updates and product activation
712
2
1.5 Troubleshoot failed installations
714
3
Section 2: Implementing and Conducting Administration of Resources
717
28
2.1 Monitor, manage, and troubleshoot access to files and folders
718
8
2.1.1 Configure, manage, and troubleshoot file compression
720
2
2.1.2 Control access to files and folders by using permissions
722
2
2.1.3 Optimize access to files and folders
724
2
2.2 Manage and troubleshoot access to shared folders; create and remove shared folders; control access to shared folders by using permissions
726
4
2.2.1 Manage and troubleshoot Web server resources
728
2
2.3 Connect to local and network print devices; connect to a local print device
730
8
2.3.1 Manage printers and print jobs
732
2
2.3.2 Control access to printers by using permissions
734
2
2.3.3 Connect to an Internet printer
736
2
2.4 Configure and manage file systems; convert from one file system to another file system; configure NTFS, FAT32, or FAT file systems
738
2
2.5 Manage and troubleshoot access to and synchronization of offline files
740
2
2.6 Configure and troubleshoot fax support
742
3
Section 3: Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers
745
22
3.1 Implement, manage, and troubleshoot disk devices; monitor and configure disks; monitor, configure, and troubleshoot volumes
746
6
3.1.1 Install, configure, and manage DVD and CD-ROM devices
748
2
3.1.2 Monitor and configure removable media, such as tape devices
750
2
3.2 Implement, manage, and troubleshoot display devices; install, configure, and troubleshoot a video adapter
752
4
3.2.1 Configure multiple-display support
754
2
3.3 Configure Advanced Configuration Power Interface (ACPI)
756
6
3.4.1 Implement, manage, and troubleshoot input and output (I/O) devices; monitor, configure, and troubleshoot I/O devices, such as printers, scanners, multimedia devices, mouse, keyboard, and smart card reader; monitor, configure, and troubleshoot multimedia hand held devices
758
2
3.4.2 Implement, manage, and troubleshoot input and output (I/O) devices; monitor, configure, and troubleshoot I/O devices, such as printers, scanners, multimedia devices, mouse, keyboard, and smart card reader; monitor, configure, and troubleshoot multimedia had held devices (cont)
760
2
3.5 Manage and troubleshoot drivers and driver signing
762
2
3.6 Monitor and configure multiprocessor computers
764
3
Section 4: Monitoring and Optimizing System Performance and Reliability
767
24
4.1 Monitor, optimize, and troubleshoot performance of the Windows XP Professional desktop
768
12
4.1.1 Optimize and troubleshoot memory performance
770
2
4.1.2 Optimize and troubleshoot processor utilization
772
2
4.1.3 Optimize and troubleshoot disk performance
774
2
4.1.4 Optimize and troubleshoot application performance
776
2
4.1.5 Configure, manage, and troubleshoot Scheduled Tasks
778
2
4.2 Manage, monitor, and optimize system performance for mobile users
780
2
4.3 Restore and back tip the operating system, system state data, and user data
782
9
4.3.1 Recover system state data and user data by using Windows Backup
784
2
4.3.2 Troubleshoot system restoration by starting in safe mode
786
2
4.3.3 Recover system state data and user data by using the Recovery Console
788
3
Section 5: Configuring and Troubleshooting the Desktop Environment
791
12
5.1 Configure and manage user profiles
792
2
5.2 Configure support for multiple languages or multiple locations; enable multiple-language support; configure multiple-language support for users; configure local settings; configure Windows XP Professional for multiple locations
794
2
5.3 Manage applications by using Windows Installer packages
796
2
5.4 Configure and troubleshoot desktop settings
798
2
5.5 Configure and troubleshoot accessibility services
800
3
Section 6: Implementing, Managing, and Troubleshooting Network Protocols and Services
803
14
6.1 Configure and troubleshoot the TCP/IP protocol
804
2
6.2 Connect to computers by using dial-up networking; connect to computers by using a virtual private network (VPN) connection; create a dial-up connection to connect to a remote access server; connect to the Internet by using dial-up networking; and configure and troubleshoot Internet Connection Sharing
806
2
6.3 Connect to resources using Internet Explorer
808
2
6.4 Configure, manage, and implement Internet Information Services (IIS)
810
2
6.5 Configure, manage, and troubleshoot remote desktop and remote assistance
812
2
6.6 Configure, manage, and troubleshoot an Internet connection firewall
814
3
Section 7: Configuring, Managing, and Troubleshooting Security
817
20
7.1 Configure, manage, and troubleshoot Encrypting File System (EFS)
818
2
7.2 Configure, manage, and troubleshoot local security policy
820
2
7.3 Configure, manage, and troubleshoot local user and group accounts; configure and troubleshoot local users and groups; configure, manage, and troubleshoot account settings
822
10
7.3.1 Configure, manage, and troubleshoot auditing
824
2
7.3.2 Configure, manage, and troubleshoot account policy
826
2
7.3.3 Configure, manage, and troubleshoot user and group rights
828
2
7.3.4 Troubleshoot cache credentials
830
2
7.4 Configure, manage, and troubleshoot a security configuration
832
2
7.5 Configure, manage, and troubleshoot Internet Explorer security settings
834
3
ANSWER KEY
837
18
PRACTICE EXAM
855
12
GLOSSARY
867
18
INDEX
885