search for books and compare prices
Tables of Contents for Designing Effective Speech Interfaces
Chapter/Section Title
Page #
Page Count
Introduction
1
5
Part One - Introduction to Speech Interfaces
5
90
Basic Concepts
7
12
What Is an Interface?
8
2
What Are the Types of Interfaces?
10
1
What Is a Speech Interface?
10
2
Book Focus
12
1
Intended Audience
13
1
Book Summary
14
5
Human Factors in Speech Technology
19
26
A Brief History
20
3
Human Factors in Speech
23
4
The Cost/Benefit of Human Factors
27
4
Cost-Benefit Calculations
31
2
Interview with John Karat
33
10
Summary
43
2
The Nature of Sound
45
10
Measurement of Sound
46
4
Other Properties of Sound
50
2
How Humans Hear Sound
52
2
Summary
54
1
The Nature of Language
55
40
The Verbal Communication Process
57
6
The Structure of Language
63
31
Summary
94
1
Part Two - Speech Technology
95
86
Speech Technologies
97
30
Speech Recognition
98
5
Speech Synthesis
103
6
Natural Language
109
6
Interview with Candace Kamm
115
10
Summary
125
2
Computer Software
127
18
Speech Recognition Suites
128
7
Development Tools
135
6
A Comparison of Speech Recognition Suites
141
2
Summary
143
2
Hardware
145
18
Computer Hardware
146
14
Information Devices
160
2
Summary
162
1
Application of Speech Technology
163
18
Interactive Voice Response
164
1
Medical
165
1
Legal
166
1
Business
166
1
Commercial/Warehouse
166
1
Interview with S. Ahmed Reza
167
10
Universal Access
177
1
Handheld Devices
178
1
Toys and Education
179
1
Automobile Applications
179
1
Summary
180
1
Part Three - Laws and Guidelines for Speech Interface Design
181
86
Laws of Interface Design
183
42
User Control
185
2
Human Limitations
187
5
Modal Integrity
192
3
Accommodation
195
1
Linguistic Clarity
196
2
Aesthetic Integrity
198
2
Simplicity
200
1
Predictability
200
2
Interpretation
202
1
Accuracy
203
1
Technical Clarity
203
1
Flexibility
204
1
Fulfillment
205
1
Cultural Propriety
206
2
Suitable Tempo
208
1
Consistency
208
1
User Support
209
1
Precision
210
1
Forgiveness
211
2
Responsiveness
213
2
Interview with Kate Dobroth
215
8
Summary
223
2
Speech Guidelines
225
42
Errors
227
3
Feedback
230
3
Confirmations
233
1
User Expectations
234
2
Keypads and Motor Actions
236
2
Social and Environmental Issues
238
1
Command-and-Control
239
2
Continuous Speech Recognition
241
1
Conversation and Prompting
242
7
Menus
249
3
Non-Speech Audio/Auditory Icons
252
1
Interview with Sharon Oviatt
253
12
Summary
265
2
Part Four - Best Practices
267
68
Usability Processes and Techniques
269
56
Process Description
270
1
Investigation
271
4
Analysis
275
16
Conceptual Model Design
291
10
Detail Design
301
11
Implementation and Evaluation
312
2
Interview with Nicole Yankelovich
314
10
Summary
324
1
Universal Design
325
10
The Audience for Universal Design
326
2
Speech Technology and Universal Design
328
2
Accomplishing Universal Design
330
2
Justification for Universal Design
332
2
Summary
334
1
Chapter A - A History of Relevant Technology for Speech
335
18
Chapter B - Glossary
353
10
Chapter C - Resources
363
16
Speech Research
363
3
Guidelines
366
1
Speech and Sound Technology
367
1
Speech Vendors
368
1
Natural Language
369
1
Language
370
1
Usability Engineering/Interface Design
371
4
Usability Testing
375
1
Human-Computer Interaction
375
2
Analysis for Interface Design
377
1
Universal Access
377
2
Chapter D - Bibliography
379
8
Index
387