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Tables of Contents for Applied Project Management
Chapter/Section Title
Page #
Page Count
Preface
xiii
Acknowledgments
xvii
The Growth of Project Management
1
28
Introduction
1
1
Understanding Project Management
1
3
Resistance to Change
4
5
Strategic Imperatives for Project Management
9
4
Project Management Life Cycle
13
3
Excellence in Project Management
16
2
Selection of Companies as Examples
18
11
Multiple Choice Questions
22
4
Discussion Questions
26
1
Crossword
27
2
Success, Maturity, and Excellence: Definitions
29
20
Introduction
29
1
Early Definitions of Success
29
2
Modern Definitions of Success
31
1
Project Management Maturity
32
8
Critical Success Factors in Project Management
40
1
Definition of Excellence
41
1
Myths
42
7
Multiple Choice Questions
43
3
Discussion Questions
46
2
Crossword
48
1
The Driving Forces for Maturity
49
24
Introduction
49
1
Capital Projects
50
1
Customer's Expectations
51
2
Competitiveness
53
2
Executive Managers' Buy-In
55
4
New Product Development
59
1
Efficiency and Effectiveness
59
3
Company Survival
62
5
Other Driving Forces
67
6
Multiple Choice Questions
67
4
Discussion Questions
71
1
Crossword
72
1
Project Management Methodologies
73
24
Introduction
73
1
Examples of Methodology Development
74
11
Critical Components
85
1
Benefits of a Standard Methodology
86
1
Implementing the Methodology
87
1
Project Management Tools
88
9
Multiple Choice Questions
91
3
Discussion Questions
94
2
Crossword
96
1
Strategic Planning for Excellence in Project Management
97
54
Introduction
97
1
Influence of Economic Conditions
97
3
What Is General Strategic Planning?
100
1
What Is Strategic Planning for Project Management?
101
6
Critical Success Factors for Strategic Planning
107
8
Identifying Strategic Resources
115
5
Strategic Selection of Projects
120
3
Portfolio Selection of Projects
123
3
Horizontal Accounting
126
2
Continuous Improvement
128
6
The Project Office/Center for Excellence
134
4
Why Does Strategic Planning for Project Management Fail?
138
2
Strategic Planning in Action
140
3
Organizational Restructuring
143
2
Career Planning
145
6
Multiple Choice Questions
145
3
Discussion Questions
148
1
Crossword
149
2
The Maturity of Modern Project Management
151
32
Introduction
151
1
Classification of Changes
151
2
Classification of Companies
153
2
Recessionary Effects
155
1
Global Pressures
156
2
Concurrent Engineering
158
2
Project Objectives
160
1
Definition of Success
161
1
Velocity of Change
162
2
Management Style
164
1
Authority and Job Descriptions
165
1
Evaluation of Team Members
166
1
Accountability
167
1
Project Management Skills
168
3
Planning Hours/Dollars
171
1
Education and Training
172
1
Project Sponsorship
173
1
Project Failures
174
1
Maturity and Immaturity
175
8
Multiple Choice Questions
176
3
Discussion Questions
179
2
Crossword
181
2
Integrated Processes
183
28
Introduction
183
1
Understanding Integrated Management Processes
183
2
Evolution of Complementary Project Management Processes
185
4
Total Quality Management
189
2
Concurrent Engineering
191
1
Risk Management
192
4
Change Management
196
1
Other Management Processes
197
1
Integrated Processes at Work
197
14
Multiple Choice Questions
205
4
Discussion Questions
209
1
Crossword
210
1
Culture
211
26
Introduction
211
1
Creation of a Corporate Culture
212
1
Corporate Values
213
2
Types of Cultures
215
1
Shared Accountability and Multiple Boss Reporting
216
1
Shared Rewards
217
2
Prioritization of Work
219
1
Corporate Cultures at Work
219
18
Multiple Choice Questions
232
3
Discussion Questions
235
1
Crossword
236
1
Management Support
237
18
Introduction
237
1
Visible Support from Senior Managers
237
1
Project Sponsorship
238
5
Excellence in Project Sponsorship
243
1
Empowerment of Project Managers
244
2
Management Support at Work
246
9
Multiple Choice Questions
249
3
Discussion Questions
252
1
Crossword
253
2
Training and Education
255
38
Introduction
255
1
Training for Modern Project Management
256
1
Identifying the Need for Training
257
1
Selecting the Students
258
1
Fundamentals of Project Management Education
259
1
Designing the Courses and Conducting the Training
260
4
Measuring the Return on Investment
264
2
Competency Models
266
17
Training and Education at Work
283
10
Multiple Choice Questions
286
4
Discussion Questions
290
1
Crossword
291
2
Informal Project Management
293
16
Introduction
293
1
Informal versus Formal Project Management
293
3
Trust
296
1
Communication
297
4
Cooperation
301
1
Teamwork
301
1
Informal Project Management at Work
302
7
Multiple Choice Questions
304
3
Discussion Questions
307
1
Crossword
308
1
Behavioral Excellence
309
18
Introduction
309
1
Situational Leadership
309
3
Conflict Resolution
312
3
Staffing for Excellence
315
2
Key to Behavioral Excellence
317
10
Multiple Choice Questions
321
3
Discussion Questions
324
1
Crossword
325
2
Rising Stars and Future Directions
327
24
Introduction
327
1
United Technologies Automotive
327
4
Motorola System Solution Group
331
2
Nortel Networks
333
1
Radian International
334
1
Battelle Memorial Institute
335
2
OEC Medical Systems
337
1
Johnson Controls
338
3
BTR Sealing Systems
341
5
EDS
346
1
Changing Times
347
4
Appendixes
351
18
A: Quality Awards at Johnson Controls Automotive Systems Group
351
4
B: Project Management Maturity Questionnaire
355
4
C: Project Management Excellence Questionnaire
359
10
Case Studies
369
154
Case 1: Clark Faucet Company
369
3
Case 2: Photolite Corporation (A)
372
2
Case 3: Photolite Corporation (B)
374
3
Case 4: Photolite Corporation (C)
377
5
Case 5: Photolite Corporation (D)
382
5
Case 6: Continental Computer Corporation
387
5
Case 7: Goshe Corporation
392
5
Case 8: Hyten Corporation
397
10
Case 9: Acorn Industries
407
6
Case 10: Mohawk National Bank
413
4
Case 11: First Security Bank of Cleveland
417
3
Case 12: Como Tool and Die (A)
420
4
Case 13: Como Tool and Die (B)
424
2
Case 14: Apache Metals, Inc.
426
2
Case 15: Cordova Research Group
428
1
Case 16: Cortez Plastics
429
1
Case 17: Haller Specialty Manufacturing
430
1
Case 18: Macon, Inc.
431
2
Case 19: Jones and Shephard Accountants
433
3
Case 20: The Trophy Project
436
3
Case 21: The Blue Spider Project
439
13
Case 22: Crowin Corporation
452
10
Case 23: Denver International Airport (DIA)
462
34
Case 24: MIS Project Management at First National Bank
496
11
Case 25: Concrete Masonry Corporation
507
8
Case 26: Construction of a Gas Testing Laboratory in Iran
515
8
Index
523