Introduction.

Chronology.

Sub-cultures of System Administration.

Trust and delegation.

Key to Selected Papers.

A Case Study of Network Management (M.K. Fenton).

Balancing Security and Convenience (V. Jones and D. Schrodel).

Creating an Environment for Novice Users (J.M. Smith).

Priv: An Exercise in Adminstrative Expansion (E. Heilman).

Experiences with Viruses on UNIX Systems (T. Duff).

Site: A Language and System for Configuring Many Computers as One Computing Site (B. Hagemark and K. Zadeck).

Tools for System Administration on a Heterogeneous Environment (R. Finkel and B. Sturgill).

Disk Space Management Without Quotas (E.D. Zwicky).

spy: A Unix File System Security Monitor (B. Spence).

Uniqname Overview (Doster, Leong and Mattson).

The Depot: A Framework for Sharing Software Installation Across Organizational and UNIX Platform Boundaries (Mannheimer, Warsaw, Clark and Rowe).

Using expect to Automate System Administration Tasks (Libes).

Policy as a System Administration Tool (Zwicky, Simmons and Dalton).

Managing Program Binaries in a Heterogeneous UNIX Network (Anderson).

We Have Met the Enemy, an informal Survey of Policy Practices in the Internetworked Community (Howell and Satdeva).

Torture-testing backup and Archive Programs: Things You Ought to Know but Probably Would Rather Not (Zwicky).

Is Centralized System Adminstration the Answer? (Schafer).

Customer Satisfaction Metrics and Measurement (Kubicki).

Majordomo: How I Manage 17 Mailing Lists Without Answering "request" Mail (Chapman).

Automated System Monitoring and Notification with Swatch (Hansen and Atkins).

Computer System Performance Problem Detection using Time Series Models (Hoogenboom and Lepreau).

Horses and Barn Doors: Evolution of Corporate Guidelines for Internet Usage (Hambridge and Sedayao).

Towards a POSIX Standard for Software Administration (Archer).

Open Systems Formal Evaluation Process (Keves).

Customization in a UNIX Computing Environment (Wills, Cadwell and Marrs).

The Amanda Network Backup Manager (da Silva and Gudmundsson).

The System Administration Maturity Model - SAMM (Kubicki).

Towards a High-Level Machine Confugration System (Anderson).

Monitoring Usage of Workstations with a Relational Database (Finke).

A Site Configuration Engine (Burgess).

Availability and Latency of World Wide Web Information Servers (Viles and French).

Metrics for Management (Hogan).

Decentralising Distributed Systems Administration (Hogan, Cox and Hunter).

SLINK: Simple, Effective Filesystem Maintenance Abstractions for Community-Based Administration (Couch).

An Analysis of UNIX System Configuration (Evard).

Wide Area network Ecology (Meek, Eichert and Takayama).

Boostrapping an Infrastructure (Traugott and Huddleston).

Computer Immunology (Burgess).

A Visual Approach for Monitoring Logs (Girardin and Brodbeck).

Accountworks: Users Create Accounts on SQL, Notes, NT and UNIX (Arnold).

Deconstructing User Requests and the Nine Step Model (Limoncelli).

A Retrospective on twelve years of LISA Proceedings (Anderson and Patterson).

It's Elementary, Dear Watson: Applying Logic Programming to Convergent System Management Processes (Couch and Gilfix).

Theoretical System Administration (Burgess).

An Expectant Chat About Script Maturity (Couch).

Peep (The Network Auralizer): Monitoring Your Network With Sound (Gilfix and Couch).

Tracing Anonymous Packets to Their Approximate Source (Burch and Cheswick)