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Tables of Contents for Contemporary Nursing
Chapter/Section Title
Page #
Page Count
PART I THE DEVELOPMENT OF NURSING
1
65
1 The Evolution of Professional Nursing
1
22
Amelia Broussard, PhD, MPH, RN
Elaine Embrack Ridgeway, RN, MSN
THE PREHISTORIC PERIOD
5
1
EARLY CIVILIZATION
6
1
Egypt
6
1
Palestine
6
1
Greece
6
1
India
7
1
China
7
1
Rome
7
1
THE MIDDLE AGES
7
1
THE RENAISSANCE PERIOD
8
1
THE COLONIAL AMERICAN PERIOD
9
1
FLORENCE NIGHTINGALE
9
2
MARY SEACOLE
11
1
NURSING IN THE UNITED STATES
11
12
The Civil War Period
11
2
1900 to World War I
13
1
World War I and the 1920s
14
2
The Great Depression
16
1
World War II
16
1
Post World War II Period
17
1
Nursing in the 1960s
17
1
Nursing in the 1970s
18
1
Nursing in the 1980s
19
1
Nursing in the 1990s
20
3
2 The Contemporary Image of Professional Nursing
23
30
Toni Bargagliotti, DNSc, RN
IMAGES OF NURSING
24
1
NURSING IN ART, LITERATURE, AND ARCHITECTURE
25
6
Antiquity Image of Nursing
25
1
Victorian Image of Nursing
26
1
Early Twentieth Century Nursing
26
2
The 1930s--Nursing as Angel of Mercy
28
1
The 1940s--Nurse as Heroine
28
1
Nursing in the Antiestablishment Era of the 1960s
29
1
Nursing in the Sexual Revolution of the 1970s
30
1
Nursing in the 1980s-1990
30
1
IMAGEMAKERS OF NURSING
31
3
Nurses of America Campaign
32
1
ARISTA II--Sigma Theta Tau
32
1
Nursing's Agenda for Health Care
32
1
THE ENDURING PUBLIC CONCERN WITH NURSING
34
2
What the Public Believes About Nursing
35
1
What Nurses Believe About Nursing
36
1
THE REALITY OF THE CONTEMPORARY STAFF NURSE
36
2
Clash Between Beliefs and Reality
36
1
What Really Happened
37
1
WHY IS THIS HAPPENING
38
4
Numbers Talk
38
1
Nursing's Contribution
39
1
Understanding the Mysteries of Medicine
39
1
The Look of Nursing
40
2
And the Public Says....
42
1
BELIEVE IN NURSING
42
7
Valuing Nursing
43
1
Reclaiming the Name
43
1
Reclaiming Personhood
44
1
Reclaiming the Birthright
44
1
Reclaiming the Practice
45
1
Changing the Song
46
1
Nursing Math
46
3
CREATING A NEW IMAGE
49
4
3 Contemporary Nursing Roles
53
13
Robert W. Koch, MSN, RN, CNA
NURSING... MUCH THE SAME, BUT BIGGER AND BETTER
54
1
Care Provider
54
1
Educator and Counselor
55
1
Advocate
55
1
Change Agent
55
1
Leader and Manager
55
1
Researcher
55
1
NURSES TODAY: WHO ARE THEY AND WHAT ARE THEY DOING?
55
7
Variations in Traditional Nursing Roles
56
2
Advanced Practice Nursing
58
4
WHAT ABOUT THE FUTURE?
62
4
PART II NURSING EDUCATION
66
62
4 Contemporary Issues in Nursing Education
66
32
Carrie B. Lenburg, EdD, RN, FAAN
TYPES OF NURSING PROGRAMS
68
6
Licensed Practical/Vocational Nurse Programs
68
1
Hospital Diploma Nursing Programs
68
2
Associate Degree Nursing Programs
70
1
Baccalaureate Degree Nursing Programs
71
1
Master's Degree Nursing Programs
72
1
Doctoral Degree Programs
73
1
APPROVAL AND ACCREDITATION OF NURSING PROGRAMS
74
4
State Boards of Nursing
74
1
Regional Accreditation of Collegiate Programs
75
1
NLN Accreditation
76
1
Importance of Accreditation to Students
76
1
Organizations Relevant to Nursing Education
77
1
INNOVATIVE AND FLEXIBLE MOBILITY PROGRAMS
78
4
Advanced Placement or Challenge Model
79
1
Separate Track Model
79
1
RN to BSN (BRN) Model
79
1
RN to MSN Model
80
1
Career Ladder (2 plus 2) Model
80
1
External Degree Model
80
1
Articulation Model
81
1
Second Degree Model
82
1
EDUCATIONAL TECHNOLOGY, INFORMATICS, AND THE INTERNET
82
5
Funding for Technology
82
1
Educational Informatics and the Internet
83
4
LIFELONG LEARNING
87
3
Professional Nurses' Responsibility for Lifelong Learning
88
1
Employers' Responsibility for Lifelong Learning
88
1
Mandatory Versus Voluntary Continuing Education
88
2
ISSUES AND TRENDS
90
3
Philosophic Differences Related to Entry into Practice
90
1
Impact of Changes in Healthcare Delivery: Managed Care and Financing
90
1
Impact of Community-focused Health Care: Divesity in Practice
91
1
Impact of Sociodemographic Changes
92
1
Mutual Recognition Model for Licensure
93
1
IMPACT OF CHANGES ON NURSING EDUCATION
93
5
5 Licensure and Credentialing
98
11
Janet C. Scherubel, PhD, RN, CCRN
NURSING LICENSURE
100
5
Development of Nursing Licensure
100
2
Special Cases of Licensure
102
1
Components of Nursing Practice Acts
102
2
Role of Regulatory Boards to Ensure Safe Practice
104
1
Revision of Nursing Practice Acts
104
1
Delegation of Authority to Others
104
1
CERTIFICATION
105
4
History and Purpose
105
4
6 Nursing Research
109
19
Susan R. Jacob, PhD, RN
DEFINITION OF NURSING RESEARCH
111
1
EVOLUTION OF NURSING RESEARCH
111
1
RESEARCH PRIORITIES
111
4
National Institute for Nursing Research
112
1
Agency for Healthcare Policy and Research
113
1
Private Foundations
114
1
Components of the Research Process
114
1
Nursing Organizations
114
1
STUDY DESIGNS
115
4
Nonexperimental Designs
115
1
Experimental Designs
116
1
Qualitative Designs
117
1
Triangulation
118
1
Pilot Studies
118
1
RESEARCH UTILIZATION
119
6
WICHE Project
120
1
CURN Project
120
1
Clinical Practice Guidelines
121
1
Strategies to Promote Research
121
1
Nurse Researcher Roles
122
2
Locating Published Research
124
1
Critical Appraisal of Nursing Research
124
1
ETHICAL ISSUES RELATED TO RESEARCH
125
3
Institutional Review
125
1
Historical Examples of Unethical Research
126
2
PART III HEALTH CARE DELIVERY ISSUES
128
109
7 The Healthcare Delivery System
128
17
Phyllis Skorga, PhD, RN
CONTINUUM OF CARE
131
4
Primary Care
131
2
Acute Care
133
1
Postacute Care
134
1
MANAGED HEALTH CARE
135
3
Definition of Managed Health Care
135
1
Trends in Managed Care
135
1
Types of Managed Care Organizations
136
1
Health Maintenance Organizations
136
2
Preferred Provider Organizations
138
1
Point of Service Options
138
1
EXTERNAL OVERSIGHT -- ACCREDITATION OF MANAGED CARE ORGANIZATIONS
138
3
National Committee for Quality Assurance
139
1
Joint Commission on Accreditation of Healthcare Organizations
140
1
American Accreditation Healthcare Commission/URAC
140
1
NURSING'S CONTRIBUTION TO HEALTHCARE DELIVERY
141
4
Nursing Roles in Health Care
141
1
Trends in Nursing
142
3
8 Economic Issues in Nursing and Health Care
145
20
Rose M. Rubin, PhD
Marylane Wade Koch, MSN, RN
HISTORY OF HEALTHCARE FINANCING
147
5
Healthcare Financing Revolution
148
1
Managed Care
149
1
Inflation and Cost Containment
150
1
Access Issues
151
1
ALLOCATION OF HEALTHCARE RESOURCES
152
1
Health Resources
152
1
Resource Allocation Questions
152
1
MARKET ALLOCATION ISSUES
153
3
Regulated Market System
153
1
Competition
153
1
Production Functions
154
1
Cost Functions
155
1
SOURCES OF HEALTHCARE FINANCING
156
2
Household Out-of-pocket Payments
156
1
Private Insurance
156
1
Tax Subsidies of Private Payments
157
1
Public Insurance
157
1
Impacts of Payment Methods
157
1
IMPLICATIONS FOR NURSING: MANAGING CARE
158
7
Efficiency and Effectiveness of Care
159
1
Population Diversity and Aging
160
1
Expansion of Technology
160
1
Consumer Empowerment
161
4
9 Cultural Competency and Social Issues in Nursing and Health Care
165
24
Susan R. Jacob, PhD, RN
DEMOGRAPHICS
167
1
Federally Defined Minority Groups
167
1
Marginalized Populations
167
1
ECONOMIC AND SOCIAL CHANGES
168
1
Poverty
168
1
Violence
168
1
ATTITUDES TOWARD CULTURALLY DIVERSE GROUPS
169
1
DIVERSITY IN HEALTHCARE FORCE
169
3
Need For Diversity in Healthcare Force
169
1
Current Status of Diversity in Healthcare Force
170
2
CULTURAL COMPETENCE
172
3
Principles for Culturally Competent Care
174
1
Cultural Competence in Nursing Education
174
1
CULTURAL BELIEF SYSTEMS
175
1
CULTURAL PHENOMENA
175
4
Environmental Control
175
1
Biological Variations
175
1
Social Organization
175
1
Communication
177
1
Space
177
1
Time
178
1
PRACTICE ISSUES RELATED TO CULTURAL COMPETENCE
179
3
Health Information and Education
179
1
Education and Certification
180
1
International Marketplace
180
1
Nursing Literature
180
1
Research
181
1
Healthcare Facilities' Responsibility for Cultural Care
181
1
CULTURAL ASSESSMENT
182
7
Cultural Self Assessment
182
1
Cultural Client Assessment
182
1
Cultural Client Nutrition Assessment
183
1
Cultural Beliefs about Sickness and Care
183
6
10 Political Issues in Nursing and Health Care
189
16
Patricia Davis Blair, JD, MSN, RN
LEGISLATORS AND HEALTHCARE POLICIES
191
2
Regulation
191
2
Collaboration and Negotiation
193
1
THE AMERICAN NURSES ASSOCIATION
193
1
Getting Involved with N-Stat
194
1
GRASSROOTS POLITICAL STRATEGIES
194
6
Registering to Vote and Voting in all Elections
195
1
Joining a Professional Nursing Organization
195
1
Working in Candidates' Campaigns
195
1
"Meet the Candidates" Town Hall Meeting
196
1
Visiting with Policy Makers or their Staff
196
2
Writing Letters
198
1
Telephoning
199
1
Sending Telegrams, Mailgrams, E-mail, Facsimiles, and Personal Opinion Messages
200
1
Testifying at Hearings
200
1
POLITICAL INVOLVEMENT OF NURSES
200
5
Lobbying and the Nursing Process
201
4
11 Nursing Informatics and Clinical Information Systems
205
14
Leslie H. Nicoll, PhD, MBA, RN
NURSING INFORMATICS
206
6
What is Nursing Informatics?
206
1
The Specialty of Nursing Informatics
207
3
Formal Programs
210
1
Informal Education
211
1
CLINICAL INFORMATION SYSTEMS
212
4
Data Capture
214
1
Storage
214
1
Information Processing
215
1
Information Communication
215
1
Security
215
1
Information Presentation
216
1
INTERFACE BETWEEN THE INFORMATICS NURSE AND THE CIS
216
3
12 Collective Bargaining
219
18
Corinne Grimes, DNSc, RN
A SHORT HISTORY OF COLLECTIVE BARGAINING
221
1
Collective Bargaining and the Renaissance
221
1
Collective Bargaining and the Industrial Revolution
221
1
THE DEVELOPMENT OF COLLECTIVE BARGAINING IN AMERICA
222
2
Federal Legislation and Collective Bargaining
222
1
Collective Bargaining Units
223
1
Occupational Unionism and Industrial Unionism
224
1
COLLECTIVE BARGAINING AND THE SHARING OF POWER
224
4
Unionization and the Nursing Profession
225
1
Definations
226
2
STEPS IN COLLECTIVE BARGAINING
228
2
The Preformal Period in Union Organizing
228
1
The Election Process
229
1
Post-Election
230
1
PROBLEMS UNIQUE TO NURSING ORGANIZING EFFORTS
230
1
STRIKES
231
1
SUPERVISING NURSES OR STAFF NURSES
232
1
THE UNION MOVEMENT IN AMERICAN HEALTH CARE SETTINGS
232
1
NURSING AND CORPORATE AMERICA
233
1
SHARED GOVERNANCE
234
3
PART IV LEGAL AND ETHICAL ISSUES IN NURSING
237
65
13 Legal Issues in Nursing and Health Care
237
45
Laura Mahlmeister, PhD, RN
SOURCES OF LAW AND NURSING PRACTICE
240
29
Statutory Law
240
9
Common Law
249
1
Civil Law
250
19
INTENTIONAL TORTS AND NURSING PRACTICE
269
4
Assault and Battery
269
2
Defamation of Character
271
1
False Imprisonment
272
1
Intentional Infliction of Emotional Distress
272
1
Invasion of Privacy
272
1
THE NURSE AND CRIMINAL LAW
273
1
THE LAW AND PATIENT RIGHTS
274
8
Advanced Directives
274
1
Informed Consent and Refusal
275
1
The Right to Refuse Treatment
276
1
The Use of Physical Restraints
277
5
14 Ethical and Bioethical Issues in Nursing and Health Care
282
20
Carla D. Sanderson, PhD, RN
NURSING ETHICS
285
11
BIOETHICS
285
1
ETHICAL DECISION MAKING
286
1
VALUES FORMATION AND MORAL DEVELOPMENT
287
2
ETHICAL THEORY
289
2
Utilitarianism
289
1
Deontology
289
2
ETHICAL PRINCIPLES
291
1
Autonomy
291
1
Beneficence
291
1
Veracity
292
1
ETHICAL DECISION-MAKING MODEL
292
2
Situation Assessment Procedure
293
1
Usefulness and Application of the Situation Assessment Procedure
294
1
BIOETHICAL DILEMMAS: LIFE, DEATH, AND DILEMMAS IN BETWEEN
294
2
Life
295
1
Death
295
1
Dilemmas in Between
295
1
ETHICAL CHALLENGES
296
6
Veracity
297
1
Paternalism
297
1
Autonomy
298
1
Accountability
298
4
PART V LEADERSHIP AND MANAGEMENT IN NURSING
302
116
15 Nursing Leadership and Management
302
23
Barbara Cherry, MSN, MBA, RN
LEADERSHIP AND MANAGEMENT DEFINED AND DISTINGUISED
304
2
Leadership versus Management
305
1
Power and Authority
305
1
Formal and Informal Leadership
306
1
LEADERSHIP AND MANAGEMENT THEORY
306
2
MANAGEMENT FUNCTIONS
308
5
Planning
308
3
Organizing
311
1
Staffing
311
1
Directing
312
1
Controlling
312
1
ROLES OF THE NURSE MANAGER
313
8
Customer Service Provider
314
1
Team Builder
314
1
Resource Manager
315
1
Decision Maker and Problem Solver
316
3
Change Agent
319
1
Other Roles
320
1
LEADERSHIP AND MANAGEMENT SKILLS AND BEHAVIORS
321
4
Conceptual Practices
321
1
Human Practices
321
1
Clinical Practices
322
3
16 Nursing Care Delivery Models
325
18
Barbara Cherry, MSN, MBA, RN
NURSING CARE DELIVERY MODELS
327
9
Total Patient Care
327
1
Functional Nursing
328
1
Team Nursing
329
1
Primary Nursing
330
1
Modular Nursing
331
1
Partnership Model
332
1
Patient-centered Care
332
1
Case Management
333
3
CLINICAL PATHWAYS
336
5
CHOOSING A NURSING CARE DELIVERY MODEL
341
2
17 Transdisciplinary Health Care
343
18
Patrica Hall, PhD, RN
WHAT IS TRANSDISCIPLINARY HEALTH CARE?
344
3
HISTORICAL OVERVIEW OF TRANSDISCIPLINARY HEALTH CARE
347
1
TRANSDISCIPLINARY HEALTHCARE TEAM MEMBER ROLES
347
8
Pharmacist
347
1
Dietition
347
1
Respiratory Therapist
347
3
Physician
350
1
Physicians Assistant
351
1
Social Worker
351
1
Chaplain/Pastoral Representative
351
2
Physical Therapist
353
1
Occupational Therapist
354
1
Speech-Language Pathologist
354
1
NURSING'S ROLE IN TRANSDISCIPLINARY CARE
355
1
Nurse Practitioner
356
1
TELEMEDICINE
356
1
PLANNING TRANSDISCIPLINARY PATIENT CARE
356
1
TEAM BUILDING STRATEGIES
356
5
18 Nursing's Role in Improving the Quality of Health Care
361
17
Kathleen M. Werner, BSN, MS, RN
QUALITY MANAGEMENT
364
2
Quality
365
1
Scientific Approach
366
1
"All One Team"
366
1
QUALITY MANAGEMENT IN HEALTH CARE AND THE ROLE OF REGULATORY AGENCIES
366
2
From Quality Assurance to Quality Management
367
1
Regulatory Agencies
367
1
CLINICAL INDICATORS AND PROCESS IMPROVEMENT TOOLS AND SKILLS IN CLINICAL SETTINGS
368
4
Flowcharts
369
1
Pareto Chart
370
1
Cause-and-Effect Diagrams
370
2
Run Charts
372
1
UNDERSTANDING, IMPROVING, AND STANDARDIZING CARE PROCESSES
372
2
Clinical Guidelines or Critical Pathways
373
1
Clinical Algorithms or Protocols
373
1
Case Management
373
1
BREAKTHROUGH THINKING
374
1
PROFESSIONAL NURSING'S ROLE IN PROCESS IMPROVEMENT
375
3
19 Effective Communication
378
25
Anna Sallee, MSN, RN, CCRN
HISTORY
380
1
COMPONENTS OF COMMUNICATION
380
3
Interpretation
381
1
Filtration
382
1
Feedback
383
1
VERBAL VERSUS NON-VERBAL COMMUNICATION
383
1
Verbal Communication
383
1
Non-verbal Communication
384
1
POSITIVE COMMUNICATION TECHNIQUES
384
3
Trust
384
1
"I" Messages
385
1
Eye Contact
385
1
Promise Keeping
386
1
Empathy
386
1
Open Communication Style
386
1
Clarification
386
1
Body Language
387
1
Touch
387
1
NEGATIVE COMMUNICATION TECHNIQUES
387
2
Blocking
387
1
False Assurances
388
1
Conflicting Messages
388
1
LISTENING
389
1
WRITTEN COMMUNICATION
389
5
Accuracy
390
1
Attention to Detail
391
1
Thoroughness
392
1
Conciseness
393
1
COMMUNICATION STYLES
394
5
Communication and Gender Differences
394
2
Cultural Diversity
396
1
Assertiveness versus Aggressiveness
397
1
The Transdisciplinary Team
397
1
Confidentiality and Privacy
398
1
Delegation
398
1
DEALING WITH VERBAL CONFLICT
399
1
PROFESSIONAL NURSING IMAGE
400
3
20 Effective Delegation and Supervision
403
15
Barbara Cherry, MSN, MBA, RN
Elaine Embrack Ridgeway, MSN, RN
DELEGATION AND SUPERVISION IN THE HEALTHCARE SYSTEM
404
1
WHAT IS DELEGATION?
405
1
WHAT SHOULD AND SHOULD NOT BE DELEGATED?
406
3
Clinical Situation
406
1
Client Needs
406
1
Job Descriptions and Competencies
406
1
Organizational Policies and Procedures
407
1
State Nursing Practice Acts
407
2
Professional Standards of Nursing Practice
409
1
DEVELOPING SAFE DELEGATION PRACTICES
409
1
High-Risk Delegation
410
1
Delegation and the Nursing Process
410
1
SUPERVISION
410
1
ASSIGNING VERSUS DELEGATING
411
1
Assignment Considerations
412
1
EFFECTIVE DELEGATION AND SUPERVISION SKILLS
412
2
Communicate Effectively
412
1
Create an Environment of Trust and Cooperation
413
1
Create an Environment of Teaching and Learning
413
1
Promote Client Satisfaction
414
1
Provide Feedback and Follow-up Evaluation
414
1
STEPS TO EFFECTIVE DELEGATION
414
4
PART VI PROFESSIONAL SURVIVAL STRATEGIES
418
65
21 Managing Time: AKA Managing Yourself
418
21
Charold L. Baer, PhD, RN, FCCM, CCRN
THE CONCEPT OF TIME
419
1
PERSPECTIVES OF TIME
420
1
COMMON MYTHS OF TIME MANAGEMENT
421
5
The Myth of Activity
421
1
The Myth of Decision Level
422
1
The Myth of Delayed Decisions
422
1
The Myth of Delegation
422
1
The Myth of Omnipotence
422
1
The Myth of Overworking
423
1
The Myth of Efficiency
423
1
The Myth of Hard Work
423
1
The Myth of the Open Door
424
1
The Myth of Problem Identification
424
1
The Myth of Time Saving
424
1
The Myth of Time Shortage
425
1
The Myth that Time Files
425
1
The Myth that Time is Against Us
425
1
TIME WASTERS
426
1
TIME MANAGEMENT STRATEGIES
426
9
Planning
427
2
Organizing
429
2
Implementing for Control
431
4
CONTINUING TO SUCCEED
435
4
22 Thriving in Chaos
439
23
Susan Titus, MS, RN, CS
ASSESSING AND DIAGNOSING PROFESSIONAL STRESSORS
441
21
The Nurse
441
4
The Healthcare Environment
445
4
Implementing and Evaluating a Professional Stress Management Plan
449
1
Planning for Personal Self Care
450
2
Planning for Professional Survival
452
10
23 Becoming Literate: Computers and the Professional Nurse
462
21
Leslie H. Nicoll, PhD, MBA, RN
A BRIEF HISTORY OF COMPUTERS
464
2
HOW COMPUTERS WORK
466
3
Operating System
466
1
Computer Memory
466
1
The Bus
467
1
Input Devices
468
1
Central Processing Unit
468
1
Output Devices
468
1
SOFTWARE
469
2
General Purpose Software
469
1
Educational Software
470
1
Utilities
470
1
Personal Applications
470
1
Entertainment
470
1
The Computer Literate Nurse and the Personal Computer
471
1
THE ONLINE WORLD
471
12
Brief History of the Internet
471
1
Getting Connected
471
2
Making a Connection: Access
473
2
Online Activities
475
2
Finding Information
477
3
Evaluating Information Found on the Internet
480
3
PART VII PERSONAL CAREER MANAGEMENT IN NURSING
483
69
24 Career Opportunities in Modern Nursing
483
16
Eileen Zungolo, EdD, RN
PERSONAL ASSESSMENT
485
2
CURRENT OPPORTUNITIES
487
2
Career Planning Approaches
487
1
Professional Portfolio
488
1
TRENDS IN EMPLOYMENT OF NURSES
489
7
Hospital Opportunities
490
2
Administrative Opportunities
492
1
Industrial Opportunities
492
1
Community-based Opportunities
493
3
EMERGING OPPORTUNITIES: CHANGING DEFINITIONS ABOUT HEALTH
496
1
ADVANCED PRACTICE NURSING
496
1
CAREERS IN NURSING EDUCATION
497
1
EXPLORING CAREER OPPORTUNITIES
497
2
25 Job Search: Finding Your Match
499
18
Kathryn Skinner, MS, RN, CS
Laura Day, MS, RN
EXPLORING OPTIONS
500
1
Knowing Oneself
500
1
Networking
501
1
WRITTEN INTRODUCTION
501
4
How to Write a Cover Letter
501
2
How to Prepare a Resume
503
2
HOW TO INTERVIEW EFFECTIVELY
505
6
How to Prepare: Planning Ahead
506
1
How to Prepare: Self-talk
506
1
How to Prepare: Rehearse
507
1
How to Prepare: The Interview Itself
508
1
The Interview
508
3
THE RECRUIT'S TASK
511
3
Assessing the Climate of the Work Environment
511
1
Ask for a Tour
511
1
Follow-up
512
2
THE EMPLOYER'S TASKS
514
3
26 Making the Transition from Student to Professional Nurse
517
18
Tommie L. Norris, MSN, RN
SCENARIO
518
1
REALITY SHOCK
519
1
Honeymoon Phase
520
1
SHOCK (REJECTION) PHASE
520
4
Recovery Phase
521
1
Resolution Phase
521
1
Causes of Reality Shock
521
1
From Novice to Expert
521
3
SPECIAL NEEDS OF NOVICE NURSES
524
2
Interpersonal Skills
524
1
Clinical Skills
525
1
Organizational Skills
525
1
Delegation Skills
525
1
Priority Setting Skills
526
1
STRATEGIES TO EASE TRANSITION
526
2
Biculturalism
526
1
Role Models
527
1
Preceptorship
527
1
Support Groups
527
1
SELF-CONFIDENCE AND SELF-ESTEEM
528
2
KEYS TO SURVIVAL DURING TRANSITION
530
1
MEETING SPECIAL NEEDS OF THE NOVICE NURSE
530
5
27 NCLEX Examination
535
17
Sandra S. Swick, MSN, RN, C
NCLEX EXAMINATION
536
12
The Purpose of the NCLEX Examination
537
1
Characteristics of the NCLEX Examination
537
3
Components of the NCLEX Test Plan
540
8
PREPARING FOR THE NCLEX EXAMINATION
548
4
Food for Thought When Selecting an NCLEX Review Course
550
2
Epilogue: The Information Organization Age... Nursing's Future
552
2
Colleen Conway-Welch, PhD, CNM, FAAN
Appendix A: Nursing Organizations
554
6
Appendix B: State Boards of Nursing
560
3
Appendix C: State Nursing Associations
563
3
Appendix D: Canadian Nursing Associations
566