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Tables of Contents for The Appraisal Checklist
Chapter/Section Title
Page #
Page Count
Introduction
vii
Why performance management?
1
18
The benefits of matching people to jobs and the process for doing it
How to create a job purpose statement
19
8
How to determine and write job purpose statements and job descriptions
The rewards of knowing `what is my job'
Identifying the skills for the job
27
26
The process of criteria-based interviews How to set the key skills for the job
What are competencies? How to set them and measure them
Setting objectives
53
14
How to determine `key objectives' identifying individual contribution areas
Matching competences with objectives. Making sure your compass reads the same as the company compass
Measuring performance
67
14
Understanding behaviour and performance requirements
Measuring performance
Using the correct tools to get accurate readings
Feelings versus hard facts
Conducting the appraisal
81
32
The power of criteria based appraisals
How to evaluate and give feedback
Reporting the results
Personal development and action plans
113
14
Personal development plans
How to formulate them and how to get agreement
Career development planning
Handling disagreement and conflict
Building on loyalty
127
12
Creating an `I Care' programme
Happiness is `pulling together'
139
12
Painting the big picture
Matching appraisals to business strategy --- making sure that individual ingredients guarantee the outcome
Index
151