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Tables of Contents for Powerful Leadership
Chapter/Section Title
Page #
Page Count
Preface
xv
Acknowledgments
xvii
Proclamation on Leadership
xix
Houston, We Have a Problem!
1
18
Out-of-Sync Systems
2
1
Living in a Quandary
2
3
Confusion at Work
3
1
Adding Misery to Confusion at Work
4
1
Ripping Faces Off People
5
1
Managers Have Huge Blind Spots
5
3
Jaundiced Eyes
6
1
Old Management Logic
7
1
An Old View Restated
8
1
Teams: the Panacea?
9
1
A New View Restated
9
3
Synergistic Ignorance
11
1
Cheer Up!
11
1
Yes, Houston, We Do Have a Problem
12
2
Houston, We Have a Solution
14
5
The First Essential Change: Free People to Take the Lead
19
24
Let Them Take the Lead
20
4
Stop Strangling People
21
3
Avoid Sheep Dog Management
24
14
The Work System Is a Major Constraint!
25
7
Creating a Topless Paradigm
32
1
Everyone Is a Genius at Something
33
1
The Road to Freedom is Filled with Potholes
34
2
Take a Deep Swig for a Violent Jolt
36
1
The Two-Million-Dollar Listener
37
1
Freedom First
38
1
I Hate This Place
39
1
I Love Working Here
40
2
What Comes Next?
42
1
The Second Essential Change: Promote Creativity, Innovation, and Fun at Work
43
28
What Is Creativity?
45
1
Does Creativity Lead to More Fun at Work?
46
1
Helping Others Find Joy in Their Work
47
2
It's Okay to Laugh at Work!
49
1
Jump Out of the Box; Pop a Cork
50
1
How Does a Leader Support Creativity, Innovation, and Fun?
51
2
Everyone Has a Million-Dollar Idea
53
1
Three Alternatives for Identifying Innovations
54
1
Stimulating Creativity in the Workplace
55
2
Buying a Hotel in 15 Minutes!
57
1
Rules 23 and 24
58
1
Toyota's Approach to Creativity
59
1
Two Magical Questions
60
1
Left Brain, Right Brain, Broccoli Brain
61
1
Test Your Creativity
62
1
Improving Overall Organizational Creativity
63
1
Fostering a Creative Climate
63
1
Using Creativity in Business Processes
64
1
Five Great Creativity Suggestions
65
2
Unlocking Your Own Creativity
67
1
One Final Word about Creative Thinking
68
1
A Look Ahead
69
2
The Thrid Essential Change: Switch from Boss to Cohort
71
24
A Cohort
73
2
Cohorts in Education
74
1
User-Friendly Managers
75
2
I Return to Die
77
1
Treating Others as Cohorts Is Natural
77
2
Others Include Suppliers, Customers, and Your Boss!
78
1
The Customer Is Cohort
79
1
How to Manage Your Boss
80
1
I Don't Want to Be Your Parent Anymore
81
1
If You Push Hard, They Will Push Back
82
1
A Cohort Walks Around and Inquires
83
2
A Less Complex From of Leading People
85
1
Cohort Leadership
86
1
How to Buil Cohorts in Organizations
87
3
Cohort Relationships Are Adult to Adult
90
1
From Boss to Cohort
91
1
A Look Ahead
92
3
The Fourth Essential Change: Master the 4E's of Involvement
95
22
Why Master the 4E's of Involvement?
96
1
The Meaning of Performance
97
2
Firms Spend Billions to Fire Up Workers---With Little Luck
97
1
The Involvement Formula
98
1
E 1 = Envisioning
99
4
E 2 = Enabling
103
3
Empowerment Is Out, Enabling Is In
103
1
Leaders Enable Workers, Managers Empower Them
104
2
An Old Oriental Parable
106
1
E 3 = Energizing
106
6
Leading with Commitment
108
1
Leading with Compassion
109
1
Leading with Encouragement
110
2
E 4 = Ensuring Results
112
2
The Return and Report Meeting
112
2
Intergrating the Four E's of Involvement
114
1
Why Inviting People to Be Involved Is Important
115
1
A Look Ahead
116
1
The Fifth Essential Change: Stop Criticizing and Start Applauding
117
24
The Process of Redirection
120
5
When Do You Think You Can Have It Fixed?
121
3
Stop Punishing People
124
1
Will Someone Please Authenticate Me!
124
1
From Redirecting to Applause in Four Easy Steps
125
1
Reality Therapy
126
1
Avoid Undermining Employees and Cohorts
127
1
Confrontational Anticipation Scares the Heck Out of People
128
1
Praising Is Good, but Applauding Is Better
129
2
What Is the Most Powerful Workplace Motivator?
131
3
End the Everyday Put-down
134
5
A Look Ahead
139
2
The Sixth Essential Change: Take the High Road
141
24
What Are Best Policies?
142
1
Where Do Ethical Standards and Guidelines Come From?
143
1
Require Everyone to Violate the Principle
144
1
Why Have Explicit Ethical Principles?
145
2
Manipulation Is Unethical
147
1
What Ethical Principles Should be Included in Your Code?
148
3
Testing Your Decisions
151
1
Ethics and the Peaceful Mind
152
3
Does Ethical Behavior Pay?
155
1
Take the Highest Road
155
7
Five Traits of a Good Person
157
5
An Ethical Bill of Rights
162
2
A Look Ahead
164
1
The Seventh Essential Change: Stay on the Peaceful Path
165
22
Getting Hit at Work
167
1
Can You Survive?
168
1
How Do You Take a Hit and Feel Calm?
168
1
Six Strategies for Staying on the Peaceful Path
169
15
Start the Morning Peacefully
169
1
Control the Way You React to People
170
6
Avoid Allowing Things to Control You
176
1
Choose To Do Only Important Things
176
1
Strengthen Yourself Each Day
177
4
Create Balance in Your Life
181
3
Are You on the Peaceful Path?
184
2
Ask Yourself These Questions
185
1
A Look Ahead
186
1
Where Are You as a Powerful Leader?
187
22
How Are You Doing as a Powerful Leader?
192
4
A Simple Quiz
192
4
Scoring Instruction
196
1
How to Change
196
6
A Short Planning Exercise
202
1
What Do You Really Need to Change?
203
1
Using Mental Practice and Idealization
204
1
Encouraging Change in Others
204
1
Fast Forward to the Basics
205
4
Return and Report
206
3
Powerful Leaders on Powerful Leadership
209
24
Essential Insights and Selected References
233
16
Index
249
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