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Tables of Contents for Management Information Systems
Chapter/Section Title
Page #
Page Count
Module I Foundations of Information Systems
4
120
1 Introduction to Information Systems in Business
4
32
Section I: Why Study Information Systems?
6
10
Section II: Why Businesses Need Information Technology
16
20
2 Fundamentals of Information Systems
36
40
Section I: Fundamental Information System Concepts
38
16
Section II: Overview of Information Systems
54
22
3 Solving Business Problems with Information Systems
76
48
Section I: A Systems Approach to Problem Solving
78
13
Section II: Developing Information System Solutions
91
33
Module II Information Technology: A Managerial Overview
124
178
4 Managerial Overview: Computer Hardware
124
50
Section I: Computer Systems: End User and Enterprise Computing
126
21
Section II: Computer Peripherals: Input, Output, and Storage Technologies
147
27
5 Managerial Overview: Computer Software
174
42
Section I: Application Software: End User Applications
176
17
Section II: System Software: Computer System Management
193
23
6 Managerial Overview: Telecommunications
216
46
Section I: Telecommunications and the Internetworked Enterprise
218
20
Section II: Technical Telecommunications Alternatives
238
24
7 Managerial Overview: Database Management
262
40
Section I: Database Management: Managing Data Resources
264
16
Section II: Technical Foundations of Database Management
280
22
Module III Business Applications of Information Technology
302
260
8 The Internet and Electronic Commerce
302
46
Section I: The Internet and Business
304
18
Section II: Fundamentals of Electronic Commerce
322
26
9 Intranets, Extranets, and Enterprise Collaboration
348
54
Section I: Intranets and Extranets in Business
350
20
Section II: Enterprise Collaboration Systems
370
32
10 Information Systems for Business Operations
402
50
Section I: Business Information Systems
404
27
Section II: Transaction Processing Systems
431
21
11 Information Systems for Managerial Decision Support
452
54
Section I: Management Information and Decision Support Systems
454
19
Section II: Artificial Intelligence Technologies in Business
473
33
12 Information Systems for Strategic Advantage
506
56
Section I: Fundamentals of Strategic Advantage
508
16
Section II: Strategic Applications and Issues in Information Technology
524
38
Module IV Managing Information Technology
562
13 Managing IT: Enterprise and Global Management
562
52
Section I: Managing Information Resources and Technologies
564
24
Section II: Global Information Technology Management
588
26
14 Managing IT: Planning and Implementing Change
614
38
Section I: Planning for Business Change with IT
616
14
Section II: Implementing Business Change with IT
630
22
15 Managing IT: Security and Ethical Challenges
652
Section I: Security and Control Issues in Information Systems
654
16
Section II: Ethical and Societal Challenges of Information Technology
670
Appendices
Appendix A: Real World Case Studies
A1
Appendix B: Tools for End User Analysis and Design
B1
Glossary
G
Name Index
I1
Company Index
I7
Subject Index
I12