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Tables of Contents for How to Work a Room
Chapter/Section Title
Page #
Page Count
Preface
xvii
Acknowledgments
xxi
Introduction
xxv
Get Ready!
1
68
The Five Roadblocks: Mother's Dire Warnings
3
14
``Don't Talk to Strangers''
``Wait to Be Properly Introduced'' (The Scarlett O'Hara Syndrome)
``Don't Be Pushy. Good Things Come to Those Who Wait.'' (The Prom King/Queen Complex)
``Better Safe Than Sorry'' (Risking Rejection)
``Mangled and Mixed Messages''
Risking the Roadblocks
An Elevating Experience
Change/Risk/Reward
Old Lines: New Friends
Corralling Your Courage
RoAne's Reminders
The Remedies: Removing the Roadblocks
17
12
Redefine the Term ``Stranger''
Practice a Self-Introduction
Move from ``Guest'' Behavior to ``Host'' Behavior
Eject the ``Rejector'' and Move On
Unmix the Mixed Message
RoAne's Reminders
Benefits: The Bonuses of Being There
29
8
Turning Chores into Choices
Planning Payoffs
The Fun Factor
Believing in the Benefits
Accumulating Contacts: The Millionaire's Rolodex
It Works Both Ways
RoAne's Reminders
The Dynamic Duo: Charm and Chutzpah
37
6
Chutzpah---The Courage to Converse
Chutzpah Is the Cornerstone of Confidence
The Charmers
One and One Is Three
RoAne's Reminders
How to Work The ``Virtual'' Room
43
18
The Mystique
Mingling By Modem
Instant Message Madness
Brevity? The Soul of Wit or Witless!
The Level Playing Field
A Chat Room Challenge
E-Mailstrom
Family Inter(net)vention
A Light-Hearted Look at Screen Gems
What to Say to a ``FWD'' Person
How Not to Be ``Mo-Dumb''
The Unbearable ``Lite''ness of Being---Self-Absorbed
Mixed and Mangled Messages
Can We Not Talk?
You're Such an E-Card---a Cyber ``Hallmark'' of Distinction
The E-Note of Thanks
The Gift of Time, Leads, Information, Support
The Online ``Pen'' Pal
Breaking Up Is Hard to Do...In Person
A Condolence E-Card?
RoAne's Reminders
Mr. (OR MS.) Sleaze Works a Room: Or how not to Do it
61
8
Being ``Slimed''
Mr. or Ms. Sleaze's Disguises
Learning from Sleaze
No Joking Matter---Humor That Hurts
Fatal Flaws
How to Handle a Sleaze
RoAne's Reminders
Get Set!
69
80
Seven Steps for Planning Your Presence: Preparation
71
18
Adopt a Positive Attitude
Focus on the Benefits of the Event
Plan Your Self-Introduction
Check Your Business Cards
Prepare Your Small Talk
Remember to Make Eye Contact and Smile
Practice Your Handshake
The Business Kiss
Another ``Touchy'' Subject
RoAne's Reminders
Seven Strategies: From Jump Start to Smooth Stop
89
20
The Entrance: Grand or Otherwise
The Buddy System
The White-Knuckled Drinker---And Other Accessible Folk
Name Tags That Pull
Great Opening Lines
Moving In: Breaking and Entering
Moving On: Extricating Yourself
RoAne's Reminders
Working the Words: Seven Keys to Lively Conversation
109
1
So, What Do You Say Next?
Read One Newspaper a Day
Clip and Collect
Read Newsletters, Professional Journals and Minutes
Take Note and Take Notes
Use Humor (Surely You Jest)
Listen Actively, Not Passively
Just Say Yes to New Opportunities
Five Fundamental Laws of Casual Conversation
Five Fatal Flaws of Casual Conversation
Echoing the Sounds of Silence
RoAne's Reminders
How to Work an Audience
109
26
Remedies for the Roadblocks
Greeting and Meeting
Speaking of (Public) Speaking
Tips for Terrific Talks
Opening Lines
Some Additional Thoughts
RoAne's Reminders
Working the Rules of Etiquette: Good Manners Equal Good Business
135
14
Etiquette and Manners
Manners Mavens
The R.S.V.P.
R.S.V.P. for Business
Rsvp@mindyourmanners.com
Introductions
Naming Names
Thank-Yous
Miscellaneous Manners (Three Tips)
RoAne's Reminders
Go!
149
84
Working the Cocktail Party with Pleasure, Purpose and Panache
151
16
The Social Cocktail Party
The Business Cocktail Party
The No-Host Cocktail Reception
The Bonnie Raitt/Susan RoAne Method of Mingling
The Meal: Sit Down, You're Rocking the Boat!
The Office Party
The Business Social
The Fund-Raiser: Your Money or...
RoAne's Reminders
Working the Reunion: Reeling in Reality
167
14
Just GO!
Reunion Referrals
Preparing for the Reunion: A Week to Lose Twenty Pounds
Reunion Tips
Paying Our Respects
RoAne's Reminders
Working the Trade Show or Convention: The Tradeoffs
181
18
Preparing for the Onslaught
Don't Leave Home Without...
There's Gold in Them Thar Booths
Working the Booth
The Three E's
Booth Design
The Three S's
``Convention''al Charm
Trade-Show Tempations: Trysting and Tippling
Spouses: Tired of Getting Schlepped Along?
A Trade-Show Triumph
RoAne's Reminders
How to Work the ``Techno Toy'' Room
199
14
Calls of the Wild
Attention-Getting Devices
Paging...All (Self-Important) People
``Lock'Em in a Cell'' Phone!
Self-Importance Syndrome
House Calls
Mass Ignorance
The Techno Terrible: ``Dis'' connect Conference Calling
School Daze: How Not to Work a Schoolroom
Self-Important Cell Phone Quiz
Commonsense Cell Phone Use
Low-Tech Not Toys
Permission versus Presumption Marketing
RoAne's Reminders
How to Work the Diverse Room
213
8
Bill Gates's Senior Team: Gray Matters
``Hire Authority''
Building Bridges, Bonds and Business Relationships
Listen Up!
Age Gauge
RoAne's Reminders
Working the World: Trains and Boats and Planes
221
8
The Cornucopia of Contacts
Public Speaking
The Plane Truth
Common Ground
Counter Intelligence
This Is Your Life
RoAne's Reminders
The Gospel According to Roane: The Ten Commandments of Connecting
229
4
For Those Desperately Seeking Susan
233
2
Some of Susan's Clients
235
4
Yiddish Glossary
239
6
Appendix: Frequently Asked Questions (FAQS)
245
4
References
249
2
Roane's Recommended Reading List
251