Contents

Preface Acknowledgments One The Rationale for Rational Design Two Maxims to Maximize Results Three Building 157 -- The Lockheed Story Four A First New Home -- The Hercules Headquarters Five Building the Company -- The Beneficial Design Program Six Herman Miller -- Design and the Corporate Culture Seven Philosophy and Process -- United Technologies' Design Audit Eight Architecture and the Corporation: Approaches to Excellence Appendix Resources in the Area of Facility Management Notes Index About the Author