Product Description: This book documents and examines the history of technology used by consumers to serve oneself. The telephone’s development as a self-service technology functions as the narrative spine, beginning with the advent of rotary dialing eliminating most operator services and transforming every local connection into an instance of self-service...read more

This respected market leader offers students a comprehensive, practical introduction to workplace writing that prepares them for a range of communication tasks. An abundance of real-world examples and problems, as well as an accessible writing style and detailed guidelines set this text apart. Through four logically sequenced sections, the author guides students from exploring simple business communications to conducting research, documenting sources, and tackling advanced tasks such as proposals and oral presentations. With each new task, the author prepares students to become effective problem solvers at work, learning to select the best communication tools to accomplish their goals. The Eighth Edition features a new, more contemporary and open design as well as updated topical coverage. In addition, new guidelines, case studies, model reports, and exercises make the discussion of occupational writing more current than ever. Integrated web sites accompany the text, providing students with dynamic learning opportunities and instructors with enhanced teaching options.

Product Description: In the next twenty years, the convergence of robotics, informatics, nano-bio-technologies, genetics, information technologies, and cognitive sciences will have a significant impact on society. This convergence will lead to a revolution in the way that science, health, energy, resources, production, consumption and environment are conceptualised...read more

Product Description: What is this tiny book? Who is this Koons Crooks?With its privately-printed, anonymously-produced 140-copy first printing, Iterating Grace became the talk of summer 2015 in the tech world. From Buzzfeed to Tumblr to Fusion, people were puzzled and enthralled by the story of Koons Crooks, a young man who took the Twittered musings of the Silicon Valley elite to heart-and ended up on a profoundly unexpected path, leaving behind only the lovingly hand-calligraphed tweets that had meant so much to him...read more

Product Description: Data. Suddenly it is everywhere, and more and more of it is about us. The computing revolution has transformed our understanding of nature. Now it is transforming human behaviour.For some, pervasive computing offers a powerful vehicle of introspection and self-improvement...read more

Product Description: This is a step-by-step workbook for both individuals and group leaders in preparing for when the electric grid goes down due to natural causes or man-made scenarios. These same procedures can be used for other preparedness scenarios...read more

Product Description: Die Bewaltigung von Pflegebedurftigkeit stellt nach einhelliger Auffassung eine groae gesellschaftliche Gegenwartsfrage dar. Angesichts wachsender Pflegebedarfe und knapper Personalressourcen verheiaen technische Innovationen eine Steigerung der Effizienz und Effektivitat in der Pflege...read more

Product Description: “[An] essential book… it is required reading as we seriously engage one of the most important debates of our time.”—Sherry Turkle, author of Reclaiming Conversation: The Power of Talk in a Digital AgeFrom drones to Mars rovers—an exploration of the most innovative use of robots today and a provocative argument for the crucial role of humans in our increasingly technological future...read more

Product Description: India’s global success in the Information Technology industry has also prompted the growth of neoliberalism and the re-emergence of the middle class in contemporary urban areas, such as Bangalore. In her significant study, BITS of Belonging, Simanti Dasgupta shows that this economic shift produces new forms of social inequality while reinforcing older ones...read more

Gordon King stumbles upon a lost city in the jungles of Cambodia, seeks to unlock the truth behind the warriors of legend, and battles the loathsome Leper King of Lodidhapura for the love of the beautiful jungle princess, Fou-tan. Reprint.