Product Description: The Internet gives the consumer almost unlimited choice in products. At the same time, it causes a globalization of consumer habits and tastes. One important question that arises is: Does the Internet and the World Wide Web offer the same opportunities for choice of services as they do for products?Service Customization Using Web Technologies aims to advance our understanding of Web-related concepts, approaches, and technologies revolving around the core theme of e-service customization...read more

Product Description: Book by Kinoshita, Yumiko

Product Description: This Handbook brings together fifty international specialists to address an issue of increasing importance for the world's post-industrial economies; innovation as it relates to services. Contemporary economies have two fundamental characteristics...read more

Product Description: After the first wave of e-commerce and e-business implementations, we are witnessing an e-services paradigm shift in the way businesses, governments and consumers are using Internet-based technologies and mobile communications to innovate and produce new products and services...read more

'This book focuses on providing readers a comprehensive understanding of the development cycle of enterprise service computing. Covered topics range from concept development, system design, modeling, and development technologies, to final deployment. Both theoretical research results and practical applications are provided'--Provided by publisher.

Product Description: Using a cutting-edge structure, where a current description of the service sector and up-to-date case studies are compared and contrasted with innovative activity in manufacturing, this book contributes towards a better theoretical understanding of innovation in the U...read more

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Product Description: Services now account for almost three quarters of economic activity in advanced market economies and two of the principal topics that researchers on services have been concerned with are, on the one hand, productivity, and on the other, innovation in and through services...read more (view table of contents, read Amazon.com's description)

Product Description: Whilst contemporary economies are innovative, they are also predominantly service economies in so much as services are the main source of wealth and employment. However, there is still considerable unwillingness to consider innovation in terms of services, a paradox rooted in an obsolete conception which regards manufacturing as the only engine of growth...read more (view table of contents, read Amazon.com's description)

First published in 2000. Routledge is an imprint of Taylor & Francis, an informa company. (view table of contents)

Product Description: Defined and illustrated in this book is the measurement of productivity and the sources and effects of technological change for industries and enterprises. A general framework for analysis unites general assumptions about market structure and producer motivation with new econometric methods to quantify, e...read more