The Office: Procedures and Technology is a comprehensive, higher-level Office Procedures text for high school students that focuses on the necessary skills for office workers. Skills range from using e-mail and the Internet to the use of integrated applications and office suites. The text has three types of feature boxes in each chapter: Professional Growth and Resources, providing information on professional organizations such as ARMA; Workplace Connections, comments from fictional business employees related to material presented in the chapter; and Focus On…offering information on current topics that need special attention.

The second edition of The Definitive Personal Assistant and Secretarial Handbook is the ultimate guidebook and "friend" for all management assistants, PAs, EAs, secretaries and office managers. Written by best-selling author and former UK Times Creme/DHL PA of the Year, Sue France, this book places special emphasis on professional development, providing help and advice on the skills necessary for career progression.  Chapters deal with: -Relationship management -Communication, listening and questioning skills -Confidence, self-belief and goal setting -The secrets of body language -Coping with pressure and stress -Dealing with difficult people and managing conflict -Time management and personal organization -Presentation skills -Networking -Minute-taking Now including a comprehensive checklist for managing events, as well as minute-taking templates and examples, there is also a chapter on how to take advantage of social networking. With free downloadable online resources to aid the day-to-day running of an office, this comprehensive and accessible guide is the ultimate desk companion to grow as a professional PA or office manager. With free downloadable online resources to aid the day-to-day running of an office, this comprehensive and accessible guide is the ultimate desk companion to grow as a professional PA or office manager.

Provides information on career advancement, word processing, electronic typewriting, dictation, electronic mail, business English, time management, travel, accounting, and business law

Based on a wide reading of Arabic and European sources, this book attempts to extend deconstructive critique to historical and political analysis. The author interprets the modern West through a re-reading of Europe's colonial impact on 19th-century Europe.

Product Description: Equal parts "Dexter" and "Fifty Shades of Grey," this is the eagerly awaited follow-up to the daring erotic thriller, "The Girl in 6E," from "USA Today" bestselling author A.R. Torre."Too much of a good thing can kill you "I broke the rules...read more

New technology is having a dramatic effect on the office world; accordingly the secretarial role is changing. In the light of this development, First Course, the comprehensive elementary typing programme, has been completely revised and updated.

Train your preceptor staff for less than $6 per person! Today's preceptors play a vital role in keeping the next generation of nurses at the bedside. Help your nurses become competent, energized preceptors for your new members of staff with The Effective Nurse Preceptor Handbook: Your Guide to Success, Second Edition. This second edition of our bestselling preceptor handbook helps preceptors give effective feedback and understand the learning process of their preceptees. Sold in copies of 10, this handbook makes it easier for preceptors to successfully assume their role and thus improve orientation, staff satisfaction, and boost retention.

BUSINESS SKILLS EXERCISES is the perfect tool to prepare you for any entry-level business position. Designed to provide realistic experiences, this text provides exercises with a stated goal and follows-up with a unit test to ensure you understand everything you need to succeed.

Product Description: The easy way to get a handle on bookkeeping Accurate and complete bookkeeping is crucial to any business owner, but it's also important to those who work with the business, such as investors, financial institutions, and employees...read more

Product Description: "Cortez Peters Championship Keyboarding" introduces world championship keyboarding techniques, methods, drills, and strategies in order to develop superior keyboarding capabilities.

Product Description: This is a student supplement to:   Office Procedures for the 21st Century, 8/e Sharon Burton, Brookhaven College Nelda Shelton, Tarrant County College ISBN-10:      0135063892   For courses in Office Procedures, Office Administration and Management courses...read more

Product Description: "If you're tired, you're poor, and you're a huddled mass of an assistant yearning to breathe free, look no further than Save the Assistants." --Yahoo! "Lilit at Save the Assistants . . . feels your pain." --Marie Claire What happens when nine-to-five turns into nine-to-eleven? How do you outmaneuver the office Underminer? Is it appropriate to have a cocktail at a company lunch? How do you get reservations for a restaurant with an unlisted phone number? What do you do when your boss throws a stapler at your head? As Page Six Magazine recently noted, bosses are "going from mean to monstrous--and making The Devil Wears Prada look like a love story...read more

The intention of this portfolio of creative essays, real-life success stories, and hard-hitting facts about global warming is to investigate the emotional and spiritual components of humankind's relationship to the world. By making a connection between the states of heart and mind and the ability to act, the inner fire dogs—the guardians and watchdogs of the earth—are awakened, especially in those who do not specialize in activism or environmental concerns. Through the stories' focus on hope and positive action, urgent climate-change issues are easily accessible, making this collection also ideal for organizations, conferences, and government groups looking for ways to inspire, educate, and take effective action.

Focusing on realistic problem-solving, this book aims to assist, inform and train individuals for careers in today's offices, helping them to think and work under stressful and difficult situations, and to perform office duties in a professional manner.

Product Description: As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently...read more

Providing readers with real-life experiences and exercises in how to function in an office, this book offers clear, sensible and valuable guidance for becoming a more knowledgeable, efficient, and productive office worker fully capable of surviving in today's fast-changing computerized business world. This reference details the skills that make a successful employee, as well as outlining document preparation, communications, processing the mail, computers, filing, meetings and conventions, travel, terminology of the world of business, seeking employment, continuing to grow in your profession and tips of the trade. For individuals working in an office environment.

Product Description: One day to bookkeeping success. Since many small businesses leave the all-important job of bookkeeping to someone on the staff with no training, there is a demand for this easy, authoritative how-to on the subject. Readers will find principles and procedures adapted to suit the needs of various types of business operations-from retail to entertainment to financial institutions...read more

A handbook for administrative assistants and secretarys covers such topics as telephone usage, keeping accurate records, making travel arrangements, e-mail, using the Internet, business documents, and language usage.

Product Description: This lesson on Chemotherapy Patients includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there s no restriction when used with aides assigned from your office location...read more

Product Description: Blue Star How does a woman from a small town in British Columbia, Canada become involved in one of the most talked about prophecies on the planet today? The Hopi Blue Star Prophecy. Learn how her life was completely changed after an encounter on a lonely highway with Tall Blond Aliens in 1988...read more

Product Description: Chronic disorganization is disorganization that undermines a person's quality of life and recurs despite traditional self-help efforts. Conquering Chronic Disorganization is filled with real-life stories of people who used simple, innovative and fun organizing methods proven in the field to end clutter, mismanagaed time and paper pile-ups in the home or office...read more