Product Description: We live in world increasingly shaped by risk, a fact underscored by recent events in the financial markets, science and technology, environmental policy and biosecurity, law enforcement and criminal justice. Risk assessment has become a central concern of governments, organisations and the professions, and the communication of risk is a crucial part of professional work...read more

Product Description: In this comprehensive, state-of-the-art overview of risk communication, the field’s leading experts summarize theory, current research, and practice in a range of disciplines and describe effective communication approaches for risk situations in diverse contexts, such as health, environment, science, technology, and crisis...read more

Product Description: Risk communication manages how a potential hazard is represented to multiple audiences. This book details risk communication literature, its strategies, and the research evidence for what happens in a risk analysis when data is unavailable due to randomness or incompleteness...read more

Product Description: Can we better predict or mitigate the consequences of natural disasters, such as earthquakes and hurricanes? Can we reduce the number of oil spills? And what should be done to clean up the mess when something does goes wrong? Why are people concerned about nuclear plants, but so reckless when they go skiing, or when they drive their motor cars? And how can we ensure that experts and ordinary citizens exchange meaningful information about hazards? Over the past fifty years or so, eminent scholars from the decision sciences, geography, sociology, anthropology, and many other fields, have offered useful pointers towards finding an answer to these and other crucial questions...read more

Product Description: There are two questions often asked of risk communication: what has been learned from past work, and what is needed to push the field forward? Drawing on the experience of leading risk researchers and practitioners, Effective Risk Communication focuses on answering these questions...read more

Product Description: This book discusses the use of communication campaigns to promote road safety, arguing that they need to elicit public discourse on issues pertaining to culture, equity, gender, workplace norms, environmental issues, and social solidarity...read more

Product Description: The go-to guide for learning what to say and how to say it In this climate of near constant streams of media messages, organizations need to know how to effectively communicate risks to their audiences and what to say when a crisis strikes...read more

Product Description: Recent events worldwide have made disaster preparedness and disaster communication to the public a crucial concern. September 11th, the Indian Ocean tsunami, Hurricane Katrina, and other mega-disasters have highlighted not only a woeful lack of community awareness of vulnerability but also the absence of a clear protocol for what to do as events unfold...read more

Product Description: This book reviews current health risk communication strategies, and examines and assesses the technical and psycho-sociological tools available to support risk communication plans. It brings together approaches to risk communication from a number of countries and describes the techniques, including drama, storytelling and scenarios that are used to identify and prioritise key communication issues, and to identify policy responses...read more

Product Description: A technical discussion that includes theory, research, and application, this book describes warning design standards and guidelines; aspects of law relevant to warnings such as government regulations, case/trial litigation, and the role of expert testimony in these cases; and international, health/medical, and marketing issues...read more

The crash of an Amtrak train near Baltimore, the collapse of the Hyatt hotel in Kansas City, the incident at Three Mile Island, and other large-scale technological disasters have provided powerful examples of the ways that communication practices influence the events and decisions that precipitate a disaster. These examples have raised ethical questions about the responsibility of writers within agencies, epistemological questions about the nature of representation in science, and rhetorical questions about the nature of expertise and experience as grounds for judgments about risk. In The Rhetoric of Risk: Technical Documentation in Hazardous Environments, author Beverly Sauer examines how the dynamic uncertainty of the material environment affects communication in large regulatory industries. Sauer's analysis focuses specifically on mine safety, which provides a rich technical and historical context where problems of rhetorical agency, narrative, and the negotiation of meaning have visible and tragic outcomes. But the questions Sauer asks have larger implication for risk and safety: How does writing function in large regulatory industries? What can we learn from experience? Why is this experience so difficult to capture in writing? What information is lost when agencies rely on written documentation alone? Given the uncertainties, how can we work to improve communication in hazardous and uncertain environments? By exploring how individuals make sense of the material, technical, and institutional indeterminancies of their work in speech and gesture, The Rhetoric of Risk helps communicators rethink their frequently unquestioned assumptions about workplace discourse and the role of writers in hazardous worksites. It is intended for scholars and students in technical writing and communication, rhetoric, risk analysis and risk communication, as well as a wide range of engineering and technical fields concerned with risk, safety, and uncertainty.

Product Description: This book explains how to develop more effective risk communications using the Carnegie Mellon mental-model approach. Such communications are designed to contain, in readily usable form, the information that people need to make informed decisions about risks to health, safety, and the environment...read more (view table of contents, read Amazon.com's description)

Product Description: A public meeting with angry residents and eager reporters is a common feature on the local news. Whether addressing environmental, or other issues, the experience for the board members, consultants, and specialists at these meetings ranges from uncomfortable to nightmarish...read more (view table of contents, read Amazon.com's description)

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Product Description: The information age has left few of us untouched; individuals and institutions alike have undergone radical transformations in the race to get the most out of new technologies. The police are no exception. Policing the Risk Society introduces us to a shocking new vision of police work in which information gathered by the police with surveillance and data collection technologies is brokered to other institutions...read more

Product Description: This work addresses the social and cultural aspects of computing. Its perspective is that computers encode the world mathematically and statistically, and that this knowledge has resulted in an increased awareness of risks in all sectors of social life, making people avoid risk.

Product Description: Exploring Risk Communication presents a systematic planning approach to risk communication. Risk communication is seen by many as an important tool for managing technological, environmental, and natural risks. The book's goal is to improve risk communication processes in these areas between private and public risk communication sources and the public...read more

Why don't we always obey warnings? In discussing a wide range of issues in behavioural research of warnings, this book takes the view that a warning is but one piece of information which we take into account in deciding what - or what not - to do. This view leads the authors to the positions that warnings should be matched in their urgency to the urgency of the situation they warn about. Auditory, visual, written and symbolic warnings are discussed in detail.

Product Description: This timely book on risk communication can stand alone as a comprehensive text on the subject or be used with Peter M. Sandman''s video, Risk = Hazard + Outrage. It presents a practical how-to approach to managing risk communication and community relations.