Product Description: This comprehensive treatment of communication principles is applied to letters, memos, reports, employment letters and resumes, and oral, nonverbal, and intercultural communication. The author presents theory, techniques, and applications to teach readers how to solve business and personal communication problems with an emphasis on effectiveness and ethics...read more

Product Description: Author D. H. Stamatis has updated his comprehensive reference book on failure mode and effect analysis (FMEA). This is one of the most comprehensive guides to FMEA and is excellent for professionals with any level of understanding...read more

Product Description: The perfect prescription for any organization    Increasingly popular with large and mid-sized companies around the world, Lean Six Sigma is the new hybridization of Six Sigma and Lean methodologies, and there is no better approach for achieving operational excellence in an organization...read more

Product Description: Sterile Drug Products: Formulation, Packaging, Manufacturing, and Quality teaches the basic principles of the development and manufacture of high quality sterile dosage forms. The author has 38 years of experience in the development and manufacture of sterile dosage forms including solutions, suspensions, ophthalmics and freeze dried products...read more

Product Description: Early diagnosis and prompt, effective treatment is the basis for the management of malaria and key to reducing malaria mortality and morbidity. An acceptable microscopy service is one that is cost-effective, provides results that are consistently accurate and timely enough to have a direct impact on treatment...read more

Product Description: Sterile Drug Products: Formulation, Packaging, Manufacturing, and Quality teaches the basic principles of the development and manufacture of high quality sterile dosage forms. The author has 38 years of experience in the development and manufacture of sterile dosage forms including solutions, suspensions, ophthalmics and freeze dried products...read more

Product Description: Known for its comprehensive approach, this text shows operations managers how to analyse processes, ensure quality, create value, and manage the flow of information, products and services. The seventh edition offers an extensive collection of exercises and solved problems to reinforce key concepts...read more

This comprehensive reference book offers the latest and most up-to-date methodology for maintenance management. It provides a practical foundation in and understanding of the concepts and practices of Total Productive Maintenance (TPM) Management, a proactive asset and resource management strategy that is based on enhancing equipment reliability and overall enterprise productivity. This educational and practical guide stresses the departure from the wait-failure-emergency repair cycle that has plagued too many industries; instead, it emphasizes the fundamentals of a proactive and productive maintenance strategy--avert failure by avoiding it first. Relevant and real-world case studies used in every chapter focus on the importance of sound maintenance practices; this book incorporates technology, philosophy, and tools for proactive and productive maintenance strategy. A valuable reference or handbook for individuals responsible for industrial or plant maintenance. These include plant engineers, maintenance engineers, and maintenance supervisors.

Product Description: Quality is a journey. A series of many events that when added together culminate in a culture that has the ability to attain and sustain levels of performance that make your customer enthusiastic about your product, your employees passionate about their jobs, and your shareholders excited about the return on their investment...read more

Product Description: World-class tools for businesses to create their own manufacturing best practices Providing best practices used throughout the manufacturing sector, Manufacturing Best Practices takes currently available manufacturing tools, such as six Sigma, Lean, ISO and Statistical Process Control (SPC), combined with real world experience, and shows how they can be used to create a culture or philosophy within an organization...read more

This comprehensive treatment of communication principles is applied to letters, memos, reports, employment letters and resumes, and oral, nonverbal, and intercultural communication. The author presents theory, techniques, and applications to teach readers how to solve business and personal communication problems with an emphasis on effectiveness and ethics. The book is based on the premise that all elements of communication are interrelated and that the transmission and reception of meaning affect behavior.Easy-to-follow writing style along with a clear discussion of principles that includes many applications. The seventh edition of Successful Communication for Business and Management has been revised to include a reduction in the number of chapters from 21 to 18. The overall presentation has been updated where appropriate. And, the discussion of technology now reflects the latest changes in both technology that is available and the manner in which is it properly used.

Product Description: Radiology has been transformed by new imaging advances and a greater demand for imaging, along with a much lower tolerance for error as part of the Quality & Safety revolution in healthcare. With a greater emphasis on patient safety and quality in imaging practice, imaging specialists are increasingly charged with ensuring patient safety and demonstrating that everything done for patients in their care meets the highest quality and safety standards...read more

Product Description: With technology advancing so rapidly, quality control in engineering is always a top priority. Eschewing the mathematics involved in favor of a practical approach, this text provides valuable insights into topics ranging from policy implementation to auditing.

Product Description: Praise for the 1st edition: 'This is now one of my top five education books. .I was absorbed and uplifted by it and my own practice as a teacher will undoubtedly change as a result. Surely there can be no higher recommendation.' - Geoff Barton, Times Educational Supplement Essential Motivation in the Classroom is the definitive one-stop guide for teachers who want to know how to motivate children - and how children learn to motivate themselves...read more

Product Description: Quality control is defined as a set of activities or techniques whose purpose is to ensure that all quality requirements are being met. This book aims to be an updated link between applications of quality control and its developments to serve as a guide for responsible person of process control and researchers in these areas...read more

Product Description: Project managers appear to accept the ‘iron triangle’ of cost, budget and quality but in reality focus more on being on time and budget. Quality in projects is often paid mere lip service and relegated to tick-box compliance...read more

Product Description: The reliability engineer is a professional who understands the principles of performance evaluation and prediction to improve product/systems safety, reliability and maintainability. The structure of this book is based on that of the Body of Knowledge specified by ASQ for the Certified Reliability Engineer, which includes design review and control; prediction, estimation, and apportionment methodology; failure mode effects and analysis; the planning, operation and analysis of reliability testing and field failures, including mathematical modeling; understanding human factors in reliability; and the ability to develop and administer reliability information systems for failure analysis, design and performance improvement and reliability program management over the entire product life cycle...read more