Too many Americans die each year as a result of preventable medical error—mistakes, complications, and misdiagnoses. And many more of us are not receiving the best care possible, even though it’s readily available and we’re entitled to it. The key is knowing how to access it. The Patient’s Playbook is a call to action. It will change the way you manage your health and the health of your family, and it will show you how to choose the right doctor, coordinate the best care, and get to the No-Mistake Zone in medical decision making. Leslie D. Michelson has devoted his life’s work to helping people achieve superior medical outcomes at every stage of their lives. Michelson presents real-life stories that impart lessons and illuminate his easy-to-follow strategies for navigating complex situations and cases.   The Patient’s Playbook is an essential guide to the most effective techniques for getting the best from a broken system: sourcing excellent physicians, selecting the right treatment protocols, researching with precision, and structuring the ideal support team. Along the way you will learn: Why having the right primary care physician will change your lifeThree things you can do right now to be better prepared when illness strikesThe ten must-ask questions at the end of a hospital stayHow to protect yourself from unnecessary and dangerous treatmentsWays to avoid the four most common mistakes in the first twenty-four hours of a medical emergency This book will enable you to become a smarter health care consumer—and to replace anxiety with confidence.From the Hardcover edition.

Product Description: The tenth edition of Time Out Berlin covers all aspects of life in the capital city from festivals and nightlife to avant-garde arts. The home of over 150 museums and 50 theaters, Berlin attracts tourists all year long. The chaotic post-reunification a decade ago, gave rise to a vibrant subculture, as artists and bohemians flooded into the city from around Germany and the world...read more

Product Description: Patient Safety: Perspectives on Evidence, Information and Knowledge Transfer provides background on the patient safety movement, systems safety, human error and other key philosophies that support change and innovation in the reduction of medical error...read more

Product Description: Some of the most important and best lessons in a doctor’s career are learnt from mistakes. However, an awareness of the common causes of medical errors and developing positive behaviours can reduce the risk of mistakes and litigation...read more

Product Description: Some of the most important and best lessons in a doctor’s career are learnt from mistakes. However, an awareness of the common causes of medical errors and developing positive behaviours can reduce the risk of mistakes and litigation...read more

Product Description: Human factors relates to the interaction of humans and technical systems. Human factors engineering analyzes tasks, considering the components in relation to a number of factors focusing particularly on human interactions and the interface between people working within systems...read more

The U.S. healthcare system is now spending many millions of dollars to improve "patient safety" and "inter-professional practice." Nevertheless, an estimated 100,000 patients still succumb to preventable medical errors or infections every year. How can health care providers reduce the terrible financial and human toll of medical errors and injuries that harm rather than heal?Beyond the Checklist argues that lives could be saved and patient care enhanced by adapting the relevant lessons of aviation safety and teamwork. In response to a series of human-error caused crashes, the airline industry developed the system of job training and information sharing known as Crew Resource Management (CRM). Under the new industry-wide system of CRM, pilots, flight attendants, and ground crews now communicate and cooperate in ways that have greatly reduced the hazards of commercial air travel.The coauthors of this book sought out the aviation professionals who made this transformation possible. Beyond the Checklist gives us an inside look at CRM training and shows how airline staff interaction that once suffered from the same dysfunction that too often undermines real teamwork in health care today has dramatically improved. Drawing on the experience of doctors, nurses, medical educators, and administrators, this book demonstrates how CRM can be adapted, more widely and effectively, to health care delivery.The authors provide case studies of three institutions that have successfully incorporated CRM-like principles into the fabric of their clinical culture by embracing practices that promote common patient safety knowledge and skills.They infuse this study with their own diverse experience and collaborative spirit: Patrick Mendenhall is a commercial airline pilot who teaches CRM; Suzanne Gordon is a nationally known health care journalist, training consultant, and speaker on issues related to nursing; and Bonnie Blair O'Connor is an ethnographer and medical educator who has spent more than two decades observing medical training and teamwork from the inside.

Product Description: With unintended harm during hospital care costing billions of dollars to the world economy, not to mention millions of deaths each year, it’s no wonder the issue is equally front and center in the minds of healthcare providers and the public...read more

Product Description: Each year, hospital-acquired infections, prescribing and treatment errors, lost documents and test reports, communication failures, and other problems have caused thousands of deaths in the United States, added millions of days to patients' hospital stays, and cost Americans tens of billions of dollars...read more

Product Description: Medicine administration is a fundamental aspect of the nursing role, carrying with it great risk, and requiring a high level of skill and background knowledge. This student friendly text will take you through the basic concepts of medicines management, to the essential skills needed in practice...read more

An AHA Press/Jossey-Bass PublicationForeword by Lucian LeapeError Reduction in Health Care explores the complex causes of medical mistakes and offers sound advice for leaders who want to reduce the frequency of errors in health care services and mitigate the impact of those errors that do occur. The book is packed pull of examples of thorough incident investigations and process improvement recommAndations from leaders in the field of health care quality and risk management.

Time Out city guides, the insiders' guides to the best of each city, are also available for Amsterdam; Barcelona; Brussels; Budapest; Dublin; Florence & Tuscany; Los Angeles; Madrid; Miami, Orlando & South Florida; New York; Prague; Rome; San Francisco; and Sydney.No other European city is changing as quickly and completely as Berlin. The third edition of the Berlin Guide has been reshuffled, rewritten, and revised by a team of resident experts, giving you an up-to-date overview of Germany's capital city. The guide includes places to stay -- from the fanciest five-star hotels to the best-value hostel beds -- listings of all the hot spots that make Berlin's nightlife legendary, information on celebrated restaurants, grand cafes, and corner pubs, and more.

Product Description: This landmark book, first published in 1987, is now back in print, with a new introduction by its award-winning author. An interdisciplinary approach to the central themes of scientific and religious thought, this book was widely heralded upon its publication for the richness and depth of its contribution to the science and religion dialogue...read more

This handy guidebook provides all the safety tools healthcare organizations and their staff need to ensure safe and compliant patient care in accordance with JCAHO standards.

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