Product Description: Consumer Health Information Programs and Services: Best Practices presents examples of successful and long-standing library programs and services that provide health information to consumers—the general public, patients, and families or patients – who seek information about health and diseases...read more

Product Description: Library Science consists of implementing scientific techniques for the management of a library, while Information Science is the discipline that investigates the properties and behavior of information, the forces governing the flow of information, and the means of processing information for optimum accessibility and usability...read more

Product Description: Academic and public libraries are continuing to transform as the information landscape changes, expanding their missions into new service roles that call for improved organizational performance and accountability. Since Assessing Service Quality premiered in 1998, receiving the prestigious Highsmith Library Literature Award, scores of library managers and administrators have trusted its guidance for applying a customer-centered approach to service quality and performance evaluation...read more

Product Description: As more users expect to use their mobile devices, librarians will want and need to develop the necessary skills to reach this growing user base. Mobile Devices: A Practical Guide for Librarians will aid libraries and librarians as they go through the process of planning, developing, implementing, marketing, and evaluating mobile services...read more

Product Description: Given the increasing attention to managing, publishing, and preserving research datasets as scholarly assets, what competencies in working with research data will graduate students in STEM disciplines need to be successful in their fields? And what role can librarians play in helping students attain these competencies? In addressing these questions, this book articulates a new area of opportunity for librarians and other information professionals, developing educational programs that introduce graduate students to the knowledge and skills needed to work with research data...read more

Product Description: Reference service, the idea that librarians provide direct assistance to users, has been a central function of libraries for over a century. Today’s libraries are even more complex and intimidating to new users than libraries of the past, and the technical and social contexts in which users experience their library’s resources add to this complexity...read more

When radical Islamic terrorists try to smuggle missile triggers out of Algiers during the legendary Dakar Rally, Mack Bolan enters the world's most grueling off-road motor rally to stop them, determined to get his hands on the stolen triggers before it is too late. Original.

Product Description: Librarians who want to begin, expand, or improve their programs on teaching social media to adults and teens will find this guide invaluable.• Shows librarians how to get started with a social media program and enlist support from administration and other staff • Offers step-by-step instructions for planning and teaching a program built around seven specific, popular social media applications―Twitter, Facebook, LinkedIn, Yelp, Google+, Foursquare, and Pinterest―as well as tips for teaching other programs, such as Instagram and Tumblr• Provides guidelines on customizing class topics and format to meet community needs• Shows how to avoid pitfalls and how to deal with problems when they do arise• Includes easily adaptable, time-saving handouts for each clas...read more

Product Description: This book focuses on the economic and financial challenges associated with digital collections management. Covering key aspects of digital library economics, it includes numerous practical examples taken from a range of contexts. A Handbook of Digital Library Economics contains invaluable guidance for anyone involved in digital library developments and digital collections...read more

Product Description: With textbook readers and digital downloads proliferating, it is easy to imagine a time when printed books will vanish. Such forecasts miss the mark, argue Jeffrey Schnapp and Matthew Battles. Future bookshelves will not be wholly virtual, and libraries will thrive―although in a variety of new social, cultural, and architectural forms...read more

Product Description: As more and more academic libraries consider offering online credit courses or converting face-to-face courses to online, instructional librarians need to quickly get up to speed about online course design and delivery. Even the most seasoned instruction librarian may be intimidated by the thought of converting their classroom course into an online course...read more

Product Description: More an art than a science, the reference interview requires not only knowing a specific set of skills, but also how to apply those skills in an ever-changing world. Good reference interviews accomplish three goals: establishing contact with the user, determining what the user’s information need actually is, and checking to make sure that the answer actually meets that need completely...read more

Product Description: Cloud computing can be confusing - the number and types of services that are available through “the cloud” are growing by the day. Making the Most of the Cloud: How to Choose and Implement the Best Services for Your Library takes you through some of the more popular cloud services in libraries and breaks down what you need to know to pick the best one for your library...read more

Product Description: Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model...read more

Product Description: This collection of thirteen specially commissioned essays expands a new intellectual terrain for sociology; virtue ethics. Using a variety of religious perspectives, of Catholicism, Protestantism, Hinduism, Quakerism, with considerations of Islam and the New Age, this engaged and topical collection deals with properties of virtue in relation to the person, celibacy, hope, and apocalypse, mourning, moral ambiguity...read more

Product Description: During the past few years, groups like the President's Council of Advisors on Science and Technology, Center for Education have been placing great emphasis on the significance of STEM (science, technology, engineering, and math) education...read more

Product Description: For the first time, a library history is focused on the way in which libraries of all kinds have developed within a single state. The growth of public libraries, the state library, school libraries, academic libraries, and special libraries are all considered in this one volume...read more