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A provocative look at the new world of e-commerce lists a host of ideas about customer-business interactions over the Internet, and explains how businesses must adjust to cope with the digital economy. Reprint. 75,000 first printing.
Paperback:
9780738204314 | Reprint edition (Basic Books, January 10, 2001), cover price $15.95 | About this edition: Lists ninety-five ideas about customer-business interactions over the Internet, and explains how businesses must adjust.
CD/Spoken Word:
9780743507059 | Abridged edition (Simon & Schuster Sound Ideas, December 1, 2000), cover price $32.00 | About this edition: Presents ideas about customer-business interactions over the Internet, and explains how businesses must adjust.
Cassette/Spoken Word:
9780743507042 | Abridged edition (Simon & Schuster Sound Ideas, December 1, 2000), cover price $25.00 | About this edition: Presents ideas about customer-business interactions over the Internet, and explains how businesses must adjust.
Paperback:
9781590593219 | Apress, April 1, 2004, cover price $17.99 | About this edition: Presents selections from a variety of Web logs, or blogs, by unknown writers and celebrities.
Hardcover:
9781422158524 | Harvard Business School Pr, May 1, 2012, cover price $27.00
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